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Quality assistant Jobs in Ludwigsburg

Zuletzt aktualisiert: vor 7 Stunden
Support Quality Associate

Support Quality Associate

AutodeskLudwigsburg, Germany
Homeoffice
We are looking for an accountable, impactful, and innovative Support Quality Associate (SQA) to expand our world-renowned Customer Support Team. As an SQA, reporting to the Quality Manager, you will...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Quality Manager (f / m / d)

Quality Manager (f / m / d)

RandstadStuttgart, Baden-Württemberg
Quality manager in Stuttgart wanted! Are you interested? With the many benefits at our subsidiary GULP solution services, such as competitive compensation and retirement plans, you certainly can't ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Quality Assurance Lead

Quality Assurance Lead

RocheWurttemberg, Germany
Throughout our 125-year history, Roche has grown into one of the world’s largest biotech companies and a global supplier of transformative innovative solutions across major disease areas.At Roche, ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Quality Engineer Software

Quality Engineer Software

SMR Automotive Mirrors Stuttgart GmbHStuttgart, DE
An­bieter von Komplett­system­lösungen für die globale Auto­mobil­industrie und bedient eine Viel­zahl weiterer Branchen wie Eisen­bahn, Luft- und Raum­fahrt, Medizin, IT und Logistik mit über Mita...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Praktikum Qualitätsmanagement / Internship quality management

Praktikum Qualitätsmanagement / Internship quality management

Kärcher Futuretech GmbHSchwaikheim bei Stuttgart, Germany
Kärcher Futuretech ist eine Tochtergesellschaft der internationalen Kärcher Gruppe mit 140 Mitarbeitenden.Als führender Systemhersteller entwickeln, produzieren und vertreiben wir Produkte und Syst...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Quality Assurance Coordinator (M / F / D) - Qualitätssicherung

Quality Assurance Coordinator (M / F / D) - Qualitätssicherung

INGgreen GmbHLeonberg, Baden-Württemberg, Germany
Quick Apply
INGgreen GmbH addresses the challenges of today’s automotive and tech industry by providing services in test engineering, endurance testing, application development, and process automation.Through ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Office Coordinator (w / m / d) Quality / Regulatory

Office Coordinator (w / m / d) Quality / Regulatory

Techtronic Industries ELC GmbHWinnenden, Baden-Württemberg, Germany
Techtronic Industries ist weltweit führend in der Herstellung und im Vertrieb von hochwertigen Elektrowerkzeugen für den DIY-Markt und den Profieinsatz sowie von Gartengeräten.Ein strategischer Fok...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
SW Quality Engineer

SW Quality Engineer

CoolJobsStuttgart, CZ
In this role, you will be responsible for developing comprehensive test plans that outline testing scope, objectives, and methodologies for the development team. You will also define clear interface...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
  • Neu!
Customer Quality (w / m / d) (Qualitätsmanager / in)

Customer Quality (w / m / d) (Qualitätsmanager / in)

Steel Automotive GmbHGroßbottwar, Germany
Team von 200 Mitarbeiterinnen und Mitarbeitern am Standort Großbottwar und gesamt über 350 Mitarbeiterinnen und Mitarbeitern für die Gruppe SteelCo. Tech (3 Fertigungsstandorte) sind wir der Entwick...Mehr anzeigenZuletzt aktualisiert: vor 15 Stunden
  • Gesponsert
Professional Quality Assurance (m / w / d) gesucht!

Professional Quality Assurance (m / w / d) gesucht!

Metallverarbeitungsindustrie (für Luftfahrt, Elektronik etc.)Stuttgart, DE
Über unsÜber uns Unser Kunde entwickelt und fertigt Fräs-, Dreh und Blechteile aus Metall und Kunststoff für anspruchsvolle Kundschaft aus den Branchen Luftfahrt und Nautik, Optik und Elektronik, s...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
Quality Engineer (m / w / d)

Quality Engineer (m / w / d)

TRS Staffing SolutionsGermany, Bietigheim-Bissingen, Baden-Württemberg
Important announcement : we only accept applications from candidates residing in Germany.With more than 110,300 employees and a turnover of €16. The site to Suttgart in Germany is focused on visibili...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Quality Manager (m / f / d)

Quality Manager (m / f / d)

ExyteStuttgart
As one of us, you will contribute to engineering excellence for the high-tech markets of the future, including semiconductors, batteries, pharmaceuticals, biotechnology, and data centers.At Exyte, ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
  • Neu!
Pentester (m / w / d) - Quality Assurance, Ingenieur

Pentester (m / w / d) - Quality Assurance, Ingenieur

Qualitest GermanyStuttgart, DE
Lösungen mit Neugier und Tatendrang vorantreiben : Das ist die Qualitest Germany GmbH.Als deutschlandweit agierendes IT-Beratungsunternehmen mit Fokus auf Qualitätssicherung, Softwareentwi...Mehr anzeigenZuletzt aktualisiert: vor 7 Stunden
  • Gesponsert
Quality Manager Marktkommunikation Energiewirtschaft (m|w|d)

Quality Manager Marktkommunikation Energiewirtschaft (m|w|d)

Syna GmbHPleidelsheim, DE
Hier bringst Du Deine Energie ein : .In Deiner Rolle überwachst Du die technischen Prozesse der Marktkommunikation in den Sparten Strom und Gas gemäß den Vorgaben der BNetzA und kümmerst Dich um die ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
  • Neu!
Masterarbeit in der Qualitätssicherung KI - Quality Assurance, Ingenieur

Masterarbeit in der Qualitätssicherung KI - Quality Assurance, Ingenieur

Bosch GruppeStuttgart, DE
Bei Bosch gestalten wir Zukunft mit hochwertigen Technologien und Dienstleistungen, die Begeisterung wecken und das Leben der Menschen verbessern. Unser Versprechen an unsere Mitarbeiterinnen und Mi...Mehr anzeigenZuletzt aktualisiert: vor 7 Stunden
VIE Quality Engineer

VIE Quality Engineer

ValeoBietigheim-Bissingen
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility.We are an automotive supplier partner to automakers and new mobility actors worldwide.Our vision? Invent a ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Manufacturing Quality Specialist (m / w / d)

Manufacturing Quality Specialist (m / w / d)

PREFAG Carl Rivoir GmbH & Co. KGWalzbachtal, Walzbachtal, Germany
In der heutigen Zeit dreht sich alles um Sicherheit und Zuverlässigkeit.Unsere Drehteile und Baugruppen sorgen dafür, dass das Lungenvolumenmessgerät, die Landeklappen im Flugzeug, die Messtechnik ...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
  • Gesponsert
Pflichtpraktikum in Purchasing Quality and Technology

Pflichtpraktikum in Purchasing Quality and Technology

Bosch GroupStuttgart, Germany
Whrend Ihres Praktikums leisten Sie wertvolle technische Untersttzung bei der Betreuung von Lieferanten im Bereich Purchasing Quality and Technology. Sie sind Teil unseres engagierten Teams das sich...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Quality Controller

Quality Controller

CoatsBaden-Württemberg
Eingangs-, Zwischen- und Endprüfung unserer Produkte nach technischer Anleitung.Qualitätsrelevante Prüfung der Kläranlage. Bedienung und Pflege aller Mess-, Prüf- und Fertigungsgeräte.Entnahme von W...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Quality Coordinator Germany

Quality Coordinator Germany

World Courier (Deutschland) GmbHStuttgart, Germany
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Support Quality Associate

Support Quality Associate

AutodeskLudwigsburg, Germany
Vor 30+ Tagen
Anstellungsart
  • Homeoffice
Stellenbeschreibung

Position Overview

We are looking for an accountable, impactful, and innovative Support Quality Associate (SQA) to expand our world-renowned Customer Support Team. As an SQA, reporting to the Quality Manager, you will help pioneer what quality assurance and feedback delivery means for our team so that we can improve the service we provide to customers and the learning experiences for our employees in their careers. You will also support our customers throughout their daily operations with passion, experience empathizing with frustrated customers, and a craving for feedback. This is an exciting time at Autodesk and you will lead from the front - you will affect our employees' and customers' experiences every day, in several industries, all over the world. This job can be hybrid or remote (dependent on your current location).

Responsibilities

50% of time spent driving Quality Assurance (QA) results (via MaestroQA)

Identify and deliver trend analysis data to drive Enablement and Documentation effectiveness; help create or cater boot camps and other training programs

Grade cases (chats, emails, and phone calls), address grade appeals, and deliver feedback to EBCS Support employees

Oversee and maintain our grading rubric to adapt to changing business needs and goals

Lead regular calibration sessions to ensure grading cohesion, areas of improvement are identified and acted upon, and provide coaching opportunities

Own, develop, and maintain reports based on grades, CSAT, and other goals

50% of time supporting customers and internal users who use EBCS in different platforms. Our channels of communication are live chat, email, and phone.

Interactions include but are not limited to :  troubleshooting technical issues, product usage questions, onboarding and set up, subscription inquiries, and carrying customer's voice to internal teams to drive the business forward

Perform investigations into technical issues, and log cases with accurate information to provide a full record of each issue and resolution. Ensure every interaction is of the highest quality

Communicate daily with the Technical Team, SOPX, and Leadership to report support issues, bugs, important

user concerns, customer sentiment, and product feedback

Minimum Qualifications

Hit goal in KPIs (the Whats) and behaviors (the Hows) in your current role (impactful, accountable, courageous, and integrity)

Data-driven; you're comfortable creating & analyzing reports, telling a story with the data, and delivering action-items to partners

Experience handling support requests from a variety of different channels, while handling emails, supporting your peers, and always learning new things

Use Autodesk procedure to guide interactions with customers; are transparent and honest

Are comfortable navigating a CRM

Understand the basic functionality of Apple iOS, Android, and Windows platforms as well as cloud-based software like Microsoft Suite, OneDrive, etc

Previous experience troubleshooting and supporting iOS, Android, and Windows platforms

Experience with chat systems

Familiarity with the construction industry

LI-TG1

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $53,300 and $91,850. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity