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Application Support Consultant

Application Support Consultant

FuturesSaxony-Anhalt, Germany, Germany
Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Global Head of Controlling (f / m(d)

Global Head of Controlling (f / m(d)

NextPharmaSachsen-Anhalt, DE
Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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Application Support Consultant

Application Support Consultant

FuturesSaxony-Anhalt, Germany, Germany
Vor 7 Tagen
Stellenbeschreibung

Application Support Consultant – SAP EWM (Warehouse Management Software)

Salary : €60,000-€65,000 + bonus!

Benefits include :

  • 30 days annual leave plus special leave.
  • Group accident insurance.
  • Brand-new, modern worksite.
  • Option for job bike leasing.
  • Subsidized canteen.
  • Subsidized company pension scheme.
  • Relocation Assistance.

Our client is one of the world's most successful distributors of semiconductor products and related services - they are also an S&P 500 listed group. Employing in 70 countries and setting new standards every day in terms of innovation and quality, they have been established in this market for 100 years.

Their state-of-the-art distribution centre in Bernburg (Saxony-Anhalt region) is due to go live in early 2025. This €250m Distribution Centre is managed by a bespoke SAP EWM System. This is the next generation of warehouse management and operations. Over the next 6 months, significant testing and debugging will take on site to ensure that the facility is ready to go live in 2025.

Would you like to play an integral role in getting this facility up and running?

Once the site goes live, you will then be supporting the day-to-day activities on site, providing essential technical support and maintenance services to this warehouse management system, and liaising with shopfloor operatives and senior management to ensure the efficient running of the system and the associated processes.

This role will be part of the local IT support team, responsible for running the application landscape of the Bernburg site, monitoring and troubleshooting.

Your Skills & Experience :

  • Deep knowledge of SAP EWM core functionality and customising.
  • A sound understanding of the Material Flow System within SAP EWM.
  • Very good understanding of end-to-end Logistics business processes.
  • Very good understanding of Logistics application environments including the IT Infrastructure set-up as well as the up-and downstream system integration.
  • Experience in cross-department / cross-system root cause analysis and defining of workaround solutions.
  • Strong analytical skills.
  • Structured working methods and ability to work independently with personal responsibility and a proactive approach.
  • Solid teamwork and interpersonal skills.

    • Your Key Responsibilities :

  • Support the Logistics operational shifts.
  • Part of the control tower team and the IT application support team to ensure operations in the warehouse.
  • Technical monitoring of all application interfaces and of the warehouse management system-related alerts, errors, and KPIs.
  • Extracting reports and preparing specific analyses.
  • Work with an IT ticket system documenting incidents and enhancements.
  • Analysis of incoming incidents and assignment to the responsible party
  • Classifying an incident by looking at severity, impact, dependencies, incident types, etc.
  • Analysis of the root cause of an incident considering master data, WMS documents, customizing / coding, operational data, etc. in alignment with all involved stakeholders
  • Evaluation and implementation of workarounds and ad-hoc support to the Logistics team
  • Escalation of incidents if they represent a threat to the operations
  • Interface to 3rd Level Support and application development team
  • Interface to SAP Cloud Support team, in-house IT Infrastructure teams and other application teams like SAP-ERP, SAP-MES, SAP-GTS, etc.

    • You will need to reside within a commutable distance of the Facility in central Germany so relocation may be required - English Language skills are essential; German is beneficial.

    If you are ready to succeed in this role, we would love to hear from you - apply now!