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Customer Support Specialist (German Speaker/Deutschsprachig)

SpotOn TARostock, Germany

Customer Support Specialist – German Speaker/Deutschsprachig – Retail.Office Based – Szczecin, Poland.This Job Opportunity is only offered for candidates living and eligible to work in Poland.Offic...Mehr anzeigen

Automotive Business Success Specialist

MSX InternationalRostock, Mecklenburg-Vorpommern, Germany

The Business Success Specialist is responsible for partnering with automotive workshops in our network to help them reach new levels of success.Using our in house next gen AI platforms, and wealth ...Mehr anzeigen

HR Administration Specialist (m/w/d) - Werde zum Arbeitsrecht-Experten!

MOD Education GmbHRostock, DE

Masters of Digital (MOD Education).AZAV-zertifizierter Bildungsträger mit Schwerpunkt auf digitalen Weiterbildungen.Unsere Kurse richten sich an Menschen, die aktuell arbeitssuchend sind und ihre C...Mehr anzeigen

Corporate Küchenchef (m/w/d) Schwerpunkt Quality & Product Standards

AIDA CruisesRostock, de

Finde mit AIDA deinen #PlaceToWe.Willkommen bei AIDA - dem Unternehmen, in dem Teamspirit wirklich gelebt wird.Entdecke bei uns deinen #PlaceToWe.Zum nächstmöglichen Zeitpunkt suchen wir dich an Bo...Mehr anzeigen

 • Gesponsert

(Junior) IT Support Specialist (all genders) Französisch & Technik sind deine Stärken? Dann los!

DATAGROUP Service Hub GmbHRostock, Mecklenburg-Vorpommern, Deutschland
Quick Apply

Junior) IT Support Specialist (all genders) Französisch & Technik sind deine Stärken? Dann los!.Junior) IT Support Specialist (all genders) Französisch & Technik sind deine Stärken? Dann los!.DATAG...Mehr anzeigen

Team Lead Assembly

TechBiz Global GmbHRostock, MV, DE

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.We are currently looking for a.Team Lead Assembly to join one of our.If you're looking for an exciting ...Mehr anzeigen

Customer Support Specialist (German Speaker/Deutschsprachig)

SnaphuntRostock, Germany

Customer Support Specialist – German Speaker/Deutschsprachig – Retail.Office Based – Szczecin, Poland.This Job Opportunity is only offered for candidates living and eligible to work in Poland.Offic...Mehr anzeigen

Service Specialist, H2

Plug PowerDummerstorf, Germany
Homeoffice

Introduction : H2 system here refer to one of these 4 categories :.H2 equipment related to Plug Material handling H2 infrastructure compression station and auxiliaries equipment (such as (an not li...Mehr anzeigen

German Speaking Customer Success Specialist | Bulgaria

C&D Talent AdvisoryRostock, Germany
Homeoffice
Quick Apply

Sofia, Bulgaria | Remote / Hybrid | Non-Sales Role.Monday – Friday | 09:00 – 18:00.Relocation Support for Work Permitted Candidates .German-speaking Customer Success Specialist.Tailor the platform ...Mehr anzeigen

Sales Specialist | Quereinsteiger Onlinemarketing (m/w/d)

11880 Internet Services AGRostock, Deutschland

Als etabliertes Online-Unternehmen mit einem stetig wachsenden Produktportfolio arbeiten wir täglich daran, kleine und mittelständische Unternehmen online auffindbar und erfolgreich zu machen.Branc...Mehr anzeigen

Peripheral Vascular Health Marketing Specialist (m/f/d)

DEU Medtronic GmbHGermany,Vorpommern,Mecklenburg,Rostock

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.You’ll lead with purpose, breaking down barriers to innovati...Mehr anzeigen

German-Speaking Customer Support – Remote, Greece (Relocation Package)

NordicrecruitersRostock, Germany
Quick Apply

Are you a fluent German speaker looking to grow your international career while enjoying life in Greece? This is your opportunity to work.Build your career while living where others vacation.Greece...Mehr anzeigen

German Junior Campaign Specialist – Google Ads

KAMRostock, Mecklenburg-Vorpommern
Quick Apply

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a creative, data-driven campaign specialist.In this role, you...Mehr anzeigen

Student Service Specialist Rostock (m/w/d)

IU Internationale HochschuleRostock, DE

Schließe Dich unserer Mission an, Bildung für alle zugänglich zu machen!.Engagiere Dich aktiv für die Zufriedenheit und das Wohlbefinden unserer Studierenden:.Diese Position konzentriert sich auf d...Mehr anzeigen

Servicetechniker (m/w/d) Wartung OffshoreWindenergie

TeSo Specialist GmbHRostock, Deutschland

Die TeSo Specialist ist ein erfahrenes Unternehmen im Bereich Arbeitnehmerüberlassung.Unser Fokus liegt auf einer persönlichen und professionellen Betreuung unserer Mitarbeiter sowie einer engen Zu...Mehr anzeigen

Dein Einstieg in eine sichere Zukunft: Werde KI-Spezialist (m/w/d) - Quereinsteiger willkommen!

Syntex GmbHRostock, Mecklenburg-Vorpommern, DE

Das Syntax Institut ist ein AZAV-zertifizierter Bildungsträger mit Fokus auf digitale Zukunftskompetenzen.Wir sind spezialisiert auf praxisnahe Trainings im Bereich Künstliche Intelligenz und darüb...Mehr anzeigen

 • Neu!

Erfahrener Kundenberater / Customer Support Specialist in der Versicherungsbranche (m/w/d)

MOINsure GmbHRostock, DE

Du bringst 2+ Jahre Erfahrung in der Kundenbetreuung mit – idealerweise aus der Versicherungswelt, dem Callcenter oder einer serviceorientierten Branche? Du weißt, wie man mit Anliegen, Rückfragen ...Mehr anzeigen

Debitorenbuchhalter*in (w/m/d)

Harris Computer Germany GMBHRoggentin, DE

Hybrid / Roggentin (Einarbeitung: 6-8 Wochen vor Ort) ⏱️ Vollzeit ⭐️ Webseite & kununu Über uns Die Harris-Gruppe ist einer der führenden Anbieter für deutsche und internationale Branchensoftware.A...Mehr anzeigen

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Customer Support Specialist (German Speaker/Deutschsprachig)

Customer Support Specialist (German Speaker/Deutschsprachig)

SpotOn TARostock, Germany
Vor 30+ Tagen
Stellenbeschreibung

The Role:

Customer Support Specialist – German Speaker/Deutschsprachig – Retail

Office Based – Szczecin, Poland

*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.

Client: BPO Company.

Office Based – Szczecin, Poland

Job Description

As a Customer Support Specialist, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues via email for German Market.

Detailed Duties and Responsibilities

  • Process manual refunds and address GDPR-related complaints with care and accuracy.
  • Work with multiple systems efficiently while maintaining a high level of precision.
  • The first point of contact for the customer, responding to the various incoming requests, solving the emerging issues via email for German Market.
  • Recognizing customer needs.
  • Understanding customer needs and assisting to solve the issue faced.
  • Participating in the improvement of service quality and customer satisfaction by providing additional insights on how to improve them.
  • Participation in specialized training.
  • Investigate and resolve customer issues by reviewing past interactions and using internal tools.
  • Building a good relationship with the customer while improving customer satisfaction.

Ideal Profile:

Targeted Qualifications

  • Fluency in German Language, C1/C2 level.
  • Fluency in English Language, C1 level.
  • Ability to work independently, while being a team player at the same time.
  • Eligible to work in EU or Portuguese residency status.
  • Able to work rotating shifts.
  • Computer and Internet literate.
  • Excellent communication skills.
  • Typing speed of 150+ keystrokes per minute and solid computer literacy.

Interpersonal Skills

  • Communicative, Speak and/or write well and get your ideas across to others easily.
  • Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
  • Confident, Pleasant, Energetic, Helpful, Trustworthy
  • Efficient, Perform tasks in the fastest and simplest ways that they can be done.
  • Organized and punctual, put things in order so that they run smoothly and are always on time.
  • Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
  • Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
  • Precise, Make sure that things are done accurately, correctly, and exactly.
  • Willingness to acquire new knowledge.
  • Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.

Offer & Benefits

  • Office based – Szczecin, Poland.
  • Full eligibility to live & work in Poland is a must.
  • Shift Based.
  • Sports Card.
  • Mentoring program.
  • Private health insurance.
  • A global team committed to the company values.
  • A dynamic work environment in a dynamically international company.


What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Join a market leader within Other Services
  • A role that offers a breadth of learning opportunities