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IT Service Desk Technician
SpektrumUlm, Baden-Württemberg, GermanyIT Service Desk Technician
SpektrumUlm, Baden-Württemberg, GermanyIT Service Desk Technician
SpektrumUlm, Baden-Württemberg, GermanyIT Service Desk Technician
SpektrumUlm, Baden-Württemberg, GermanyIT Service Desk Technician
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HensoldtUlm, DEAbteilungsleiter •in Spectrum Dominance Ground Support Solution Engineering
HensoldtUlm, DEKfz-Mechatroniker für PKW (m / w / d)
FordStore Schwabengarage GmbHNeu-Ulm, de, DEKfz-Mechatroniker für PKW (m / w / d)
FordStore Schwabengarage GmbHNeu-Ulm, de, DEKfz-Mechatroniker für PKW (m / w / d)
FordStore Schwabengarage GmbHNeu-Ulm, de, DEKfz-Mechatroniker für PKW (m / w / d)
FordStore Schwabengarage GmbHNeu-Ulm, de, DEKfz-Mechatroniker für PKW (m / w / d)
FordStore Schwabengarage GmbHNeu-Ulm, de, DEIT Service Desk Technician
SpektrumUlm, Baden-Württemberg, GermanySpektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. The agency was established in 2012 and is headquartered in Brussels Belgium.
The NCIA provides a wide range of services including :
- Cyber Security : The NCIA provides advanced cybersecurity solutions to protect NATOs communication networks and information systems against cyber threats.
- Command and Control Systems : The NCIA develops and maintains the systems used by NATOs military commanders to plan and execute operations.
- Satellite Communications : The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare : The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
- Information Management : The NCIA manages NATOs information technology infrastructure including its databases applications and servers.
Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.
To provide these critical services in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorises : NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID 2025-0211
Role Background
As of the 1st January 2025 The Joint Support Enabling Command (JSEC) Ulm Germany has embarked upon a major transformation from a NATO Force Structure entity to a NATO Command Structure entity. This necessitates that a number of JSEC personnel move from the National German IT systems associated services to Native NATO CIS and AIS IT services in order to fulfil their roles and responsibilities. The responsibly to manage the associated implementations and operation and maintenance activities has been assigned to and accepted by the NATO Communications and Information Agency (NCIA).
NCIA is currently in the planning phase of the overarching project and requires commercially provided resources to support the phased implementation through a number of steps of native NATO CIS services. Following the successful deployment of these systems the NCIA will require commercially provided Early Lifecycle Support via a contracted workforce to ensure ongoing operational success and efficient management.
High-level objectives :
Role Duties and Responsibilities
Implementation Support Requirements
It Service Kiosk
Incident management
Technical support and assistance
Asset management
User education and training
Network connectivity and assistance
Feedback and improvement
Essential Skills Experience and Certifications
5 years Problem solving strong knowledge of windows 10 / 11 OS Diagnose and resolve technical issues support software and hardware related problems.
5 years Managing users and computers handling remote access groups creating and maintaining AD objects performing routine administrative tasks.
3 years At the request of the Purchaser deploying software packages managing OS deployments / upgrades and applying monthly patch updates across end-user devices.
2 years Assisting with device encryption applying policy settings configuring firewall rules and controlling external device (USB) access.
5 years Managing IP address provisioning and reservations troubleshooting basic network issues on end-user devices
5 years Ability to diagnose issues related to COTS applications proficiency in installing and configuring integration with exiting system
Working Location
Working Policy
Travel
Security Clearance
We never know what new opportunities might be just over the horizon. If this opportunity isnt for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.
Required Experience :
Key Skills
Editorial,Catering,B2C,Camp,Computer Engineering
Employment Type : Full Time
Experience : years
Vacancy : 1