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Sales and operations manager • hennigsdorf
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Sales Operations Associate
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CSL SeqirusBerlin, Berlin, GermanyThe Sales Operations Associate role supports the enhancement of Sales Team Effectiveness and Sales initiated programs and increases the capability of our sales force to engage with customers. This is achieved through supporting the Sales Team maximise Customer Access by enhancement of Educational Meetings and other means of customer access. The responsibility of your work will involve working with the Sales Training department on the implementation of induction and ongoing training and upskilling of representatives.
Accountabilities
Support the Sales Team maximise access to customers :
- Ensure Representatives understand sales processes and responsibilities (including all SOPs)
- Support the Sales Team to bring attendance of customers to educational events or programs
- Work with Marketing to support the implementation and utilisation of follow up customer access resources
- Lead administration to maximise PCT appointments (e.g RxTro)
- Provide insight into representative activity (e.g Educational Meetings) and customer access and activity (e.g Appointment making)
- Help develop programs that create customer access
- Work with the Digital Marketing Lead for integrating digital channels into Sales Team promotion
- Support Sales teams using fragments in Representative Triggered Emails (RTEs), e.g. how to draw across customer lists for the emails to be sent to, preparing reports and understanding KPIs related to RTEs
- Support Marketing colleagues to get brand materials into Veeva vault and loaded into Sales iPads promptly (twice yearly and ad hoc)
- To support Sales Team with implementation of Seqirus Educational Events and Sales Initiated Third Party Sponsorships :
- Work with Marketing and Sales Leaders to help implement planned Educational Events through the Online Education Meeting Portal
- Development of Education Meeting Templates and resources for representatives use
- Communicate with the Sales Leadership team to implement National and State Third Party event sponsorship opportunities including completion of sponsorship agreements
- Manage relationships with Third Party Event organisations
- Manage all Field Force using the Thrivase events portal
Lead induction training and ongoing training of Sales Staff
Administrative and project support
Requirements
Our Benefits
CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus.
About CSL Seqirus
CSL Seqirus is part of CSL Limited (ASX : CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus.
We want Seqirus to reflect the world around us
As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus.
Do work that matters at CSL Seqirus!
Watch our ‘On the Front Line’ video to learn more about CSL Seqirus