Strategic director Jobs in Linden

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Strategic director • linden

Zuletzt aktualisiert: vor 28 Tagen

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany

Homeoffice

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Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

German Speaking Google Ads Sales Account Manager in Barcelona

Cross Border TalentsRhineland-Palatinate, Germany

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Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!.If you are tech-savvy, cre...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen

ISR Project Lead (Engineer Communication Sys 4) - 19398

Huntington Ingalls IndustriesFlugplatz, RP, DEU, Rheinland-Pfalz, Germany

Vollzeit

Employment Type : Full Time / Salaried / Exempt.Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR). HII’s Mission Technologies division.From towers ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

(Senior) Manager, Medical Science Liaison, Therapy Development, Transcatheter Mitral and Tricuspid Therapies (Germany)

Edwards LifesciencesGermany, Rheinland Pfalz, Remote

Homeoffice

Vollzeit

Innovation starts from the heart.At Edwards, we put patients first.We invest a significant proportion of our revenue towards research and development to drive and develop groundbreaking medical inn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Global Head of Controlling (f / m(d)

NextPharmaRheinland-Pfalz, DE

Global Head of Controlling (f / m(d).We are one of the leading European contract manufacturers in the pharmaceutical, biotech and healthcare sectors, with some 2,500 employees in Germany, France, Fin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Financial Controller

CoatsRheinland-Pfalz

Financial Analyst / Controller, the position will be based in Rhenoflex Germany that will support local business unit and other SC entities in the group. Provide accurate analysis, product costing, m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

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Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany

Vor 30+ Tagen

Anstellungsart

Vollzeit

Homeoffice

Quick Apply

Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
Lead, manage, and expand the service team, including field engineers and technical support staff.
Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
Oversee on-site service, remote support, and warranty processes to ensure high service levels.
Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.

Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.

Implement data-driven service performance monitoring , identifying trends and areas for improvement.

Ensure compliance with industry regulations and technical standards.

Training & Knowledge Management

Oversee the development of technical training programs for installers, distributors, and internal teams.

Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.

Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

Leadership & Stakeholder Management

Serve as the voice of the customer , providing feedback to product development and R&D teams.

Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.

Provide strategic insights to optimize service profitability and reduce operational costs .

What We Are Looking For

Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.

10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.

Proven leadership experience , managing service teams and technical support functions.

Deep technical expertise in solar, energy storage systems, and inverter technologies .

Strong project management skills , with the ability to oversee service strategy and execution.

Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.

Fluent in English and German (additional European languages are a plus).