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Tax consultant • konigslutter

Zuletzt aktualisiert: vor 3 Stunden
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Client Service Consultant (Branch) (OMAO)

Client Service Consultant (Branch) (OMAO)

Old MutualMariental
To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adh...Mehr anzeigenZuletzt aktualisiert: vor 3 Stunden
(Senior) Manager / Steuerberater (m / w / d)

(Senior) Manager / Steuerberater (m / w / d)

PKF FasseltHelmstedt, DE
Senior) Manager / Steuerberater (m / w / d).Berufserfahrung (Senior Level).Maximale Flexibilität bei PKF Fasselt : Bei uns kannst du deinen Arbeitsort sowie deine Arbeitszeit so gestalten, wie es zu dir...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Cloud Monitoring Consultant

Cloud Monitoring Consultant

E.ON Grid Solutions GmbHHelmstedt, DE
Beratung bei der Gestaltung, Implementierung und Optimierung von Monitoring- und Observability-Lösungen mit Hilfe von New Relic und Uptrends. Du stellst sicher, dass unsere Anwender Best Practices v...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Monitoring & Observability Consultant (m / w / d)

Monitoring & Observability Consultant (m / w / d)

EON Grid Solutions GmbHHelmstedt, DE
Kundeninteraktion & Beratung : .Beratung bei der Gestaltung, Implementierung und Optimierung von Monitoring- und Observability-Lösungen mit Hilfe von New Relic und Uptrends.Du stellst sicher, das...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Client Service Consultant (Branch) (OMAO)

Client Service Consultant (Branch) (OMAO)

Old MutualMariental
Vor 3 Stunden
Stellenbeschreibung

Description

To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards. Has a good understanding of products and services.

Job Specification...

  • Provide exceptional service to customers to encourage continued use of the organization's products / services.
  • Supplying Customers and Intermediates with detailed product and portfolio information.
  • Processing benefit payments promptly within SLA parameters
  • Conducts routine office administrative tasks, including follow-ups and implementing policy changes within SLA parameters.
  • Accurately managing and administering client information while strictly adhering to procedural and quality standards.
  • Delivering on daily production standards and adhering to service and quality standards
  • Taking personal responsibility for service delivery in line with company values.
  • Effectively managing time, tasks, and maintaining individual output quality
  • Accountable for service delivery through own efforts
  • Addressing all queries meticulously, following procedural and quality guidelines.
  • Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
  • Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Minimum Requirements...

  • Namibian citizenship
  • Grade 12 with a minimum of 25 points
  • Appropriately 1- 2 years’ customer service experience
  • Computer literate – MS package is essential
  • Analytical and client care skills are essential
  • Strong written and verbal communication skills
  • Proven ability to meet and exceed tough business targets on a consistent basis
  • Ability to work under pressure whilst remaining professional
  • Strong team building skills
  • A positive attitude and passion for customer service and relationship building
  • Experience in the local vernacular will be an added benefit

    • Skills

    Client Service, Communication, Consultative Selling, Customer Complaint Management, Customer Experience (CX), Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Relationship Building, Sales Data Management, Strengthening Customer Relationships, Upselling, Verbal Communications

    Competencies

    Action OrientedCommunicates EffectivelyCustomer FocusDecision QualityEnsures AccountabilityInstills TrustInterpersonal SavvyNimble Learning

    Education

    High School (Grade 12) (Required)

    Closing Date

    28 November 2025 , 23 : 59