Team lead customer service Jobs in Elztal

Your Responsibilities

We are looking for a visionary Lead Cloud Platform Engineer (m / f / d) to join our team and shape the future of our Jedox Cloud Platform. In this role, you will build and lead a team of talented engineers, ensuring that our platform meets the current and future needs of our business. You will drive the development, implementation, and management of our platform's roadmap while collaborating across the entire organization to support strategic priorities.

• Provide direction to cloud platform engineers, including mentoring, technical decisions, and code reviews
• Build and drive the implementation of the team's roadmap
• Collaborate with Jedox Development, Product Management etc, to support with the execution of the product-related priorities
• Be advocate of adopting new technologies, and applying best practices in cloud, to meet security standards and compliance regulations
• Implement automation to reduce operational overhead, and enable self-service capabilities for developers to simplify their work
• Enable monitoring, logging and alerting systems, to track the health of cloud resources, and optimize configurations for cost and performance
• Ensure that technical documentation for system architecture, APIs is comprehensive and always up-to-date
• Foster innovation, creativity and teamwork amongst a cross-functional, multi-project and multi-discipline team
• Be passionate about finding solutions for difficult problems

Your Profile

About us

Jedox is a leading software solution that enables business planning, budgeting, and forecasting for finance, sales, and other business functions with leading-edge technology to drive Digital Transformation and provide tangible customer value. Constant innovation has made us a leader in the Enterprise Performance Management (EPM) sector.

Our Values :

At Jedox, we pride ourselves on our core  corporate values, which drive our success as a team.

Our growth mindset encourages  us to constantly learn, evolve and innovate, pushing ourselves to new heights.  We work together as #OneTeam OneJedox,  with a shared passion for achieving excellence in everything we do. We execute with precision and hold ourselves to the highest standards of excellence,  ensuring that we deliver impactful results  that exceed our customers' expectations. Our focus on people  centricity ensures that our employees are at the heart of everything we do, enabling us to  attract and retain top talent. We believe that effective communication  and engagement  are key to building strong relationships, both internally and with our  customers, partners and stakeholders.

Why should you join our team?

At Jedox, we want our customers to achieve #Superplännen. It is that exhilarating  feeling when an organization performs how it envisioned it.

When y ou plan for the future and  achieve your goals, we call it Superplännen, and we want you to achieve the same. This is why at Jedox our culture is shaped by our global collaboration, passion for people and  development, diversity, and commitment to innovation. We refer to it as our  #OneTeam mantra, which is ingrained in everything we do.

We believe in lifelong learning and encourage team members to pursue personal and professional development, including internal & external training and certifications. We also enjoy meeting regularly (online or in persona) with each  other all across the world for work, team events, to spend quality time together & have fun, or even do sports together.

The same effort and attention are being given to ensure employee satisfaction in an out of the office. Some of those perks include :

Flexible work : we love to work together in the offices as #Oneteam, but we also enjoy the possibility of working from everywhere and owning working hours.

Take time to care for yourself : We offer generous vacation time and comprehensive health benefits plans, including Pension  plans.

Plan for your future : Planning means something different to everyone. Work with your Line Manager to implement a career growth plan that suits your path.

Reduce your footprint : All offices are centrally located and can be easily reached via public transportation. Most Jedox offices offer public transit reimbursement or other perks like bike leasing.

High-impact  working environment : we enjoy flat hierarchies and short decision-making processes.

Get  corporate discounts across many brands and products.

Jedox is committed to creating an inclusive workplace and does not discriminate based on color, religion or belief, nationality, social or ethnic origin, age, gender, sexual orientation, or any other status protected by the laws and regulations in the geographic locations in which we operate.