Team lead customer service Jobs in Herrsching a.Ammersee

Team Leader

Putting U in Southern Co-op

Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you’ll support the Store Manager to motivate, engage, lead & develop a team of colleagues.

What we’re looking for

We’re after the right candidate to encourage and drive the team forward, to promote, embed and support our values and community spirit, and provide an excellent memorable experience all round. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude. Your day-to-day tasks will include :

• Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
• Engage with and support the local community
• Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
• Be a personal licence holder which authorises you to sell alcohol - if you're not already a licence holder you will complete the required training to obtain the licence
• Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
• Ensure continued and sustainable growth in our business through leading and developing people

What we offer you is a part time role, 27 hours per week, worked across 3 days. You’ll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, up to 31 days of annual leave (pro rata) including bank holidays, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.