Team lead customer service Jobs in Konz
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Team lead customer service • konz
- Gesponsert
Claims & customer service employee M / W
People Solutions by ArhisKonz, DE- Gesponsert
Chapter Lead Product Manager
ARHS Group Part of AccentureKonz, DE- Gesponsert
Helpdesk Engineer - Transport company
L.E.A.SE. S.A.Ralingen, DE- Gesponsert
Marketing Manager in Growth Team
Deloitte LuxembourgRalingen, DE- Gesponsert
Chapter Lead – Architect Chapter -C.
Proximus LuxembourgKonz, DETeam Lead (m / f / d) Maintenance
Parts Europe GmbHWasserliesch, Rheinland-Pfalz, DESachbearbeiter / in Customer Service (m / w / d)
PACCORZell (Mosel), Rhineland-Palatinate, Germany- Gesponsert
Customer Service Representative English / Dutch / French (M / F)
SOFITEX TALENT RECRUITMENTRalingen, DEGerman-speaking customer service advisor at Telecom Industry
City Job OffersTrier, DE- Gesponsert
Team Leader of Legal affairs
Université du LuxembourgRalingen, DE- Gesponsert
Lead Developer / Team Leader (H / F)
Harry Hope.Ralingen, DETechnical Service Director (m / f / d)
SigenergyRhineland-Palatinate, Germany- Gesponsert
Quality Assurance Leader (M / F)
AirtechKonz, DE- Gesponsert
IT Service Desk Team Leader (m / f / d)
LandewyckRalingen, DEMitarbeiter •in Customer Service (w / m / d)
TÜV RheinlandTrier- Gesponsert
Customer Service Officer (m / f)
Plastipak - LuxPEtSarrburg, DE- Gesponsert
Customer Care B2B (H / F / N)
INFLOWKonz, DEIT-Service-Administrator (m / w / d) für das Team „Service und Betrieb“ - RfNr. 24112
Bistum TrierTrier, Rheinland-Pfalz, Germany- Gesponsert
Agent Customer Service - befristet - ca. 1 Jahr (m / w / d) / CDD - 1 an
LOSCH LuxembourgSarrburg, DEClaims & customer service employee M / W
People Solutions by ArhisKonz, DEJob description
People Solutions by Arhis is your trusted partner for all your human resources needs. With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management
CLAIMS & CUSTOMER SERVICE EMPLOYEE M / W
You have a strong experience in health insurance, especially of the French market ?
You have good medical understanding ?
You are fluent in English and French ?
In this role, you will report to a team leader within the Claims department and focus on providing exceptional support and accurate information to individual and corporate clients.
Key Responsibilities :
Handle incoming calls from clients, brokers, partners, or providers, ensuring high client satisfaction.
Make follow-up calls and build strong relationships with clients and internal teams.
Respond to inquiries, collaborating with other departments when needed to ensure efficient service.
Adhere to department service standards and turnaround times.
Acquire in-depth product knowledge and participate in medical training.
Requirements
Your Profile :
- At least 5 years of experience in international health insurance, particularly in the French market.
- Strong customer service skills and medical knowledge.
- Excellent communication skills in both English and French (additional languages are a plus).
- Ability to explain complex issues clearly and professionally.
- Positive attitude, client-focused, and able to work under pressure.
- Integrity, teamwork, and high-quality performance are essential.
Your Experience at People Solutions by Arhis
To ensure your profile aligns with our positions, we guide you through a comprehensive recruitment process, including individual interviews, assessment centers, personality and motivation questionnaires, and coaching sessions conducted by certified coaches within our team.
Rest assured, we meticulously review all received applications, even those confirmed automatically upon receipt.
Your profile will be assessed by a consultant specialized in your field of expertise.
We are listening to your needs, we keep you informed and advise you throughout the recruitment process until your integration with our client. We are committed to offering you our expertise to ensure the success of your future professional project.
www.peoplesolutionsbyarhis.lu