Team lead customer service Jobs in Waldstetten

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

We are looking for a Team Lead (all genders) to manage and support our teams in developing TeamViewer Frontline. Work closely together with other R&D leaders and contribute to department-wide initiatives. The position provides an excellent opportunity to create impact and add value in an agile, modern environment.

• Lead a full-stack agile team with focus on building solutions for Remote Assistance application and be accountable for delivering the roadmap
• Be responsible for the quality of the code team delivers as well as their overall effectiveness
• Utilize your strong technical background to inspire and guide the team, and ensure that their solutions can be used by other teams in an easy and flexible manner
• Provide guidance to the team to foster an agile mindset focusing on delivering software meeting the highest quality in terms of stability, performance, and security
• Enable open feedback and communication culture within the team
• Ensure the personal and professional development of the team members to help them reach their full potential
• Own a technical leadership role that can guide engineers in their daily tasks and build an abstraction layer for the management to communicate accordingly on a technical level

Requirements

What we offer

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.