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Team lead operations • harburg

Zuletzt aktualisiert: vor 12 Stunden
Operations Lead (m / f / d)

Operations Lead (m / f / d)

smatchRemote, Hamburg, DE
Homeoffice
Join us in rebuilding B2B retail and ending waste!.Did you know that 20% of all produced clothes are never worn? Become part of the smatch team to address this major ecological issue of excess stoc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Team Lead Sales - SaaSB2B fmd

Team Lead Sales - SaaSB2B fmd

plancraft GmbHHamburg, Hamburg, Germany
Digitizing contractor companies We love it.We are plancraft and we are passionate about revolutionizing the craft & construction industry with our straightforward software.Our vision is nothi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
SAP ABAP Lead Architect / Team Lead - REMOTE (All Genders)

SAP ABAP Lead Architect / Team Lead - REMOTE (All Genders)

The Recruitment 2.0 GroupHamburg, HH, de
Homeoffice
Quick Apply
This is a fantastic opportunity for an experienced ABAP OO developer to take over as Lead Solution Architect for an award winning ABAP Consultancy. The opportunity is unique as you will be working o...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Team Lead Angular

Team Lead Angular

42matches GmbHHamburg, Hamburg, Germany
The company develops modern digital solutions and leverages cuttingedge technologies to provide optimal user experiences for its customers. Lead a team of frontend and backend engineers.Ensure longt...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
  • Gesponsert
  • Neu!
Operations Lead (m / w / d)

Operations Lead (m / w / d)

Amazon Logistik Suelzetal GmbHHamburg, DE
Über unsDer operative Geschäftsbereich ist das Herz von Amazon.Ein effektiv ablaufender Betrieb trägt dazu bei, dass Artikel bearbeitet und rechtzeitig an unsere Kund : innen versendet werden.Als Ope...Mehr anzeigenZuletzt aktualisiert: vor 12 Stunden
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Team Lead Sales Support (gn)

Team Lead Sales Support (gn)

LichtBlick SEHamburg, Germany
Seit 1998 macht LichtBlick sich für erneuerbare Energien stark.Heute sind wir mit über 1,7 Millionen LichtBlickenden Deutschlands größter reiner Ökostromanbieter. Aber wir wollen noch viel mehr : ein...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
  • Gesponsert
Operations Lead SAP (m / w / d)

Operations Lead SAP (m / w / d)

Aurubis AGHamburg, Germany
Sie möchten Teil eines Unternehmens mit starkem Purpose sein? Aurubis ist ein führender internationaler Multimetallproduzent und einer der größten Kupferrecycler der Welt.Unsere Metalle sind die Gr...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Lead mfd Product Management - Search

Team Lead mfd Product Management - Search

ABOUT YOU SE & Co. KGHamburg, Hamburg, Germany
Search Team responsible for building a scalable and performancedriven search engine.Our Search Team is part of the Circle Cluster Customer & Shop Intelligence and improves our search algorithms...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
Project Management Team Lead

Project Management Team Lead

DEPTHamburg
30,00 € stündlich
We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that ch...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
Team Lead Paid Social (mensch)

Team Lead Paid Social (mensch)

OMDHamburg, Hamburg, Deutschland
Quick Apply
Team Lead Paid Social (mensch).Team Lead Paid Social (mensch).Vollzeit | Hamburg | Mit Leitungsfunktion.Bei uns sind alle willkommen - unabhängig von Geschlecht, Nationalität, ethnischer und sozial...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Product Lead - IOS team fmd

Product Lead - IOS team fmd

JustDice GmbHHamburg, Hamburg, Germany
JustDice is a leading developer of mobile gaming loyalty programs.We create engaging products that entice users to play captivating games and earn real rewards. JusDice is part of the Applike Group ...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
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Account Management Team Lead mfx

Account Management Team Lead mfx

WoltHamburg, Hamburg, Germany
Are you a serviceminded communicator who enjoys solving problems for restaurant partners Are you detailoriented and enjoy testing out new ideas If this sounds like you then wed love to chat!.Wolt i...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Lead DevOps (m / w / d)

Team Lead DevOps (m / w / d)

bonprix Handelsgesellschaft mbHHamburg, Germany
Wir sind ein international erfolgreicher Modeanbieter und in 30 Ländern weltweit vertreten.Top E-Commerce Unternehmen in Europa und ist eines der umsatzstärksten Unternehmen der Otto Group.Mitarbei...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
Team Lead Electrical

Team Lead Electrical

ShellHamburg - Grasbrook Nord
Vollzeit
Du willst etwas Großes bewegen? Dann fang bei Shell an!.Shell ist eine globale Unternehmensgruppe, die Lösungen anbietet, damit Menschen und Güter mobil bleiben, Unternehmen ihre Maschinen betreibe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Lead IT-Infrastructure mfd

Team Lead IT-Infrastructure mfd

PALTRON GmbHHamburg, Hamburg, Germany
Together with our partner a leading mediumsized company (> .Team Lead ITInfrastructure (m / f / d) for the headquarter in Northern Germany. This position offers you the exciting opportunity to initially ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
ML Team Lead

ML Team Lead

Top Remote TalentHamburg, Hamburg, .DE
Quick Apply
A software development company is looking for a talented, long-term ML Team Lead.The company is a team of experts providing analytical services to healthcare clients. You will join an international ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
  • Neu!
Operations Lead (m / w / d)

Operations Lead (m / w / d)

Amazon Dummerstorf GmbH - K74Hamburg, DE
Über unsDer operative Geschäftsbereich ist das Herz von Amazon.Ein effektiv ablaufender Betrieb trägt dazu bei, dass Artikel bearbeitet und rechtzeitig an unsere Kund : innen versendet werden.Als Ope...Mehr anzeigenZuletzt aktualisiert: vor 12 Stunden
Team Lead Managementberatung

Team Lead Managementberatung

IKORHamburg
Homeoffice
Du unterstützt unsere Kunden in Zeiten des technologischen Wandels und berätst deren Entscheidungsträger, um ein zukünftiges Wachstum der Unternehmen zu ermöglichen und einen nachhaltigen Mehrwert ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Team Lead Produktenwicklung (all genders)

Team Lead Produktenwicklung (all genders)

InnoNature GmbHHamburg, Germany
Wir bei InnoNature sind ein junges Unternehmen, das etwas bewegen möchte! Mit Leidenschaft & Expertise stehen wir für ein holistisches Wohlbefinden und kreieren natürliche Produkte für einen ganzh...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Team Lead Sales - Hamburg

Team Lead Sales - Hamburg

Enpal B.V.Hamburg, Hamburg, Germany
Du führst ein dynamisches Vertriebsteam einschließlich Einstellung, Schulung, Coaching und Performancemangement .Du hast die wichtigsten KPIs immer im Blick und kannst problemlos die Produktiv...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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Operations Lead (m / f / d)

Operations Lead (m / f / d)

smatchRemote, Hamburg, DE
Vor 30+ Tagen
Anstellungsart
  • Homeoffice
Stellenbeschreibung

Join us in rebuilding B2B retail and ending waste!

Did you know that 20% of all produced clothes are never worn? Become part of the smatch team to address this major ecological issue of excess stock mismanagement and change the course of the retail industry with us! By joining our B2B Retail Marketplace team as Operations Lead you will create a real and lasting impact for the environment while working hand-in-hand with the founders to unlock the $3tr retail excess stock market and experience a scaling venture from day 1!

About the role

As smatch continues to grow, we are looking for an Operations Lead to streamline and optimize our operational processes. This critical role involves managing and scaling our B2B marketplace operations, coordinating between departments, and ensuring a top-notch customer experience. The successful candidate will oversee the integration of technologies, vendor management, and process automation while fostering a customer-centric culture and driving strategic initiatives.

Key Responsibilities :

  • Customer Focus : Ensure satisfaction and retention of buyers and sellers. Enhance customer experience by aligning operations with expectations. Work with growth teams to balance supply and demand.
  • Ownership : Manage all operational processes and customer journeys. Be accountable for key metrics including retention, engagement, NPS, support costs, and scalability.
  • Operational Excellence : Streamline operations across the entire customer journey, collaborating with other teams to minimize friction.
  • Execution : Deploy initiatives quickly, using automation and developer resources to create efficient, scalable operations.
  • Tech Integration : Leverage cutting-edge technologies for efficiency. Keep up with industry trends and support engineering in delivering impactful solutions aligned with company KPIs.
  • Team Leadership : Guide a diverse team including operations, customer success, CRM, support, product, and development professionals. Provide hands-on leadership and strategic direction to foster a customer-centric culture.

About you

This role is ideal for an entrepreneurial professional with a hands-on approach, comfortable in fast-paced, growth-driven environments.

  • Customer-centric approach with a deep understanding of customer journeys and retention strategies
  • Entrepreneurial mindset, thriving in a fast-paced, growth-focused startups
  • Relevant experience in an operations-heavy role within a digital business, incl. process optimization and automation skills, with experience using no-code tools (e.g., Make / Zapier, Airtable)
  • First experience in managing cross-functional teams and leading operational excellence
  • Strong analytical skills, with the ability to make data-driven decisions
  • Proficiency in English and German
  • Willing to travel to Hamburg occasionally
  • What’s in it for you

  • Competitive Salary : Receive a competitive salary package appreciating your impact at smatch with the benefit of participating in future value development.
  • Dynamic Team Environment : Join a cross-functional, international, and diverse team. Participate in a variety of our monthly fun events, creating an enjoyable and connected workplace culture.
  • Professional Growth Opportunities : Benefit from an annual personal development budget and from the hyper-growth trajectory, also regarding personal learning and increasing responsibility.
  • Generous Vacation Package : Enjoy 27 vacation days annually, with an extra day for each year of service, up to 30 days, ensuring a strong work-life balance.
  • Flexible Work Arrangements : Take advantage of flexible home office options and working hours that fit your lifestyle and personal needs.
  • Active Lifestyle Benefits : Stay active and healthy with our partnership with UrbanSportsClub, offering a reduced rate for a variety of sports.
  • About us

    The smatch team has set out to change the course of the retail industry by finding smarter, more sustainable ways to deal with excess stock : Our private, asset-light B2B marketplace for stock connects retailers and brands who want to discreetly switch channels of commerce partners. smatch’s DNA is a combination of tech, sustainability, and retail : we leverage real-time deep data insights with deep retail expertise to offer a new way to manage excess stock instead of destroying it.

    Our founders have deep retail and growth experience, led a multi-billion dollar IPO and a successful startup exit. With previous careers at leading strategy consulting firms, our founders have a strong background in building and commercialising and are looking for you as the skilled colleague for outstanding operations.

    To be considered for this role, please apply via the ‘Apply’ button only. While we appreciate your interest in our company, registering on our platform in addition to applying isn’t necessary unless you fit our customer base, and can unintentionally affect our internal processes, so we kindly ask you to refrain from doing so.