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Technical consultant • dusseldorf
IT Technical Consultant
Zoho Corporation EuropeDüsseldorf, NW, deTechnical Consultant, Customer Success
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Deutsche Telekom Security GmbHDüsseldorf, GermanyIT Technical Consultant
Zoho Corporation EuropeDüsseldorf, NW, de- Quick Apply
Job Description
If you are passionate about technology, possess excellent communication skills and thrive in a fast-paced, customer-focused environment, we want to hear from you!
ManageEngine (Division of Zoho Corporation) offers enterprise IT management software for your service management, operations management, Active Directory and security needs.
We are seeking a highly skilled and motivated IT Technical Consultant to join our dynamic team.
Learn more about ManageEngine : https : / / www.manageengine.com
Key Responsibilities :
- Handle end-to-end ManageEngine solution presales engagements through face-to-face and online meetings.
- Provide demo, presentations & conduct reseller / partner training on ManageEngine solutions.
- Collaborate with product engineering teams to stay up to date on ManageEngine product and feature updates.
- Engage with existing ManageEngine customer to make sure they are happy customers and identify any upsell / cross sell opportunities, if any.
- Act as a trusted advisor and technical SPOC for the strategic accounts.
Requirements
Benefits
It is important for the applicant to hold a national or EU passport, have a valid work authorization and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.
Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software!
Requirements
CompTIA ServerPlus, CompTIA Network, or CCNP certification would be advantageous. 0-3 years of experience as a data center technician, or similar. In-depth knowledge of data centre environments, servers, and network equipment. Extensive experience in installing, monitoring, and maintaining data center equipment. Exceptional ability to work as part of a team, provide IT support, and resolve errors. Ability to keep up with advancements in data centre infrastructure and technologies. Proficiency in documenting network processes. Exceptional communication skills. Willingness to respond to network and server errors after hours.