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Ticketing agent Jobs in Delbrück

Zuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
IT Desktop and Network Support Dispatch Paderborn Germany

IT Desktop and Network Support Dispatch Paderborn Germany

Brilliant ComputersPaderborn, Nordrhein-Westfalen, Germany
Installing technical troubleshooting and fixing desktops printers laptops and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Call-Center-Agent (m / w / d)

Call-Center-Agent (m / w / d)

office people Personalmanagement GmbH LippstadtGeseke, Deutschland
16,00 € stündlich
Wir bei office people bringen täglich tausende Menschen mit unserem weit verzweigten Kundennetzwerk zusammen.Erste Berufserfahrung wünschenswert - Gerne auch Quereinsteiger (m / w / d) ohne Berufsausbi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Call Center Agent (m / w / d) für den telefonischen Vertrieb von Online-Stellenanzeigen

Call Center Agent (m / w / d) für den telefonischen Vertrieb von Online-Stellenanzeigen

The Stepstone GroupPaderborn, NRW, DE
Werde Teil unseres Teams und übernehme als Inside Sales Consultant die Verantwortung für die Gewinnung und Betreuung unserer Kunden. Du arbeitest in der Abteilung Inside Sales und wirst dort die Ste...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Call Center Agent (m / w / d) für den telefonischen Vertrieb vonOnline-Stellenanzeigen

Call Center Agent (m / w / d) für den telefonischen Vertrieb vonOnline-Stellenanzeigen

Stepstone GmbHPaderborn, Germany
Stepstone ist eine führende Online-Jobplattform inDeutschland, die Jobsuchenden hilft, den richtigen Job zu finden.Wir sind stolz darauf, Teil der Stepstone Group zu sein- mit ihrer weltweiten Expe...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
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IT Support

IT Support

Salve.Inno ConsultingPaderborn, DE
This position requires a proactive approach to problem-solving, as well as strong collaboration with various departments. Address and resolve client inquiries for those with service contracts, ensur...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Specialist Application Management ERP-Systeme (all genders)

Specialist Application Management ERP-Systeme (all genders)

adesso SELise-Meitner-Straße 1c, Paderborn, DEU
Aachen, Augsburg, Berlin, Bonn, Bremen, Dortmund, Dresden, Düsseldorf, Essen, Frankfurt, Hamburg, Hannover, Jena, Karlsruhe, Kiel, Koblenz, Köln, Leipzig, München, Münster, Neumünster, Nürnberg, Pa...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Front Office Agent (m / w / d) / / Empfangsmitarbeiter (m / w / d)

Front Office Agent (m / w / d) / / Empfangsmitarbeiter (m / w / d)

Lind Hotel GmbHRietberg, Deutschland
Das Lind Hotel liegt an der Ems und am Beginn der historischen Altstadt des staatlich anerkannten Erholungsortes Rietberg. Mit seinen 80 komfortabel eingerichteten Zimmern und Suiten, einem Restaura...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
Trainee Cyber Security – SOC (m / w / d)

Trainee Cyber Security – SOC (m / w / d)

SVAPaderborn
Trainee Cyber Security – SOC (m / w / d).Begeisterst Du Dich für hochwertige IT-Lösungen und willst Teil eines Unternehmens werden, das sich mit viel Herzblut um seine Kunden kümmert – und genauso um s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Stop, hier endet Ihre Suche! - Call Center Agent (m / w / d) 100% Home Office bei walter services work@home

Stop, hier endet Ihre Suche! - Call Center Agent (m / w / d) 100% Home Office bei walter services work@home

walter servicesNordrhein-Westfalen
12,41 € stündlich
Homeoffice
Spannender, krisensicherer Job im Homeoffice.Bei uns arbeiten Sie sicher und flexibel von zu Hause aus.Unbefristeter Arbeitsvertrag in Voll- oder Teilzeit (30–40 Stunden pro Woche).Wir bieten langf...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Desktop and Network Support Dispatch Paderborn Germany

IT Desktop and Network Support Dispatch Paderborn Germany

Brilliant ComputersPaderborn, Nordrhein-Westfalen, Germany
Vor 30+ Tagen
Stellenbeschreibung

Installing technical troubleshooting and fixing desktops printers laptops and other computer peripherals hardware problems as well as desktop applications.

Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instructionbased activities at sites and from Remote Team.

Ability to lift / move computer equipment weighing up to 50Lbs.

Expert in desk side support and PC break / fix including basic administration of Windows O / S and MAC OS.

Usage Knowledge of TCP / IP networking DNS DHCP VPN and RDP.

Smart hand support for peripheral and networking hardware including but not limited to :

monitors keyboards mice printers fax machines scanners routers wireless routers switches firewalls racks cabinets multi port data termination panels all under Smart Hands capa bility.

Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to enduser network cabling.

  • Advanced knowledge of computer hardware systems chip sets memory modules and peripherals.
  • Knowledge of popular operating systems software applications and remote connection systems : MS Windows MS office 365 Active Directory SCCM DHCP VPN and others.

Requirements

Excellent written and oral communications skills with clients and management as well as people skills.

Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with a sense of urgency

Bilingual (English & Local B2)

Items

Console cable for CISCO and Silver Peak

Full Internet ready mobile

Noise Cancellation head sets

Team Viewer MSTeams Putty Remote connection software Admin Access of the Laptop

RJ45 port on Laptop

Experience of ticketing tools (ServiceNow / Remedy etc.) additional advantage

Job description Provides break Fix, fault diagnosis, and resolution. Providing fault analysis to customers various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. The ideal candidate should have 1-3 years of experience in Windows Desktop supports. Responsibilities Provide first / second level contact and problem resolution for customer issues.

  • Work with Third Party Vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support, and troubleshoot Windows 10, 11, and mac
  • Windows 10 and Microsoft Office 2010 or higher, Cisco Jabber, another authorized desktop application.
  • Should have basic knowledge of the Mac operating system, to support Apple pc users.
  • Install, upgrade, support, and troubleshoot for printers, and computer hardware.
  • Performs general preventative maintenance tasks on computers, laptops, and printers.
  • Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware / software.
  • Broad experience in IT with a basic understanding of Networks, Servers, Audio / Visual, Smart Devices, and Telecoms.
  • This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
  • Minimum of 18 months years of IT experience.
  • Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

    • Education

    Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals. Knowledge of popular operating systems, software applications, and remote connection systems : MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others.

    Key Skills

    Apple,ABAP,Application Engineering,Administration And Secretarial,Application Management

    Employment Type : Full Time

    Experience : 1-3 years

    Vacancy : 1

    Monthly Salary Salary : 30 - 30