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Zuletzt aktualisiert: vor 3 Tagen
Senior Tooling Architect - Enterprise Technology & IT Service Management

Senior Tooling Architect - Enterprise Technology & IT Service Management

FactSetFrankfurt, DEU
Vollzeit
Enterprise Tooling Architecture : .Design and oversee the implementation of a comprehensive enterprise tooling architecture and strategy that supports ITSM, monitoring, observability, automation, and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Anwendungsmanager / Experte Backoffice / Middle Office Plattform m / w / d

Anwendungsmanager / Experte Backoffice / Middle Office Plattform m / w / d

DZ BANK AGFrankfurt am Main, DE
Anwendungsmanager (m / w / d) für unsere Middle- und Backofficesysteme sind Sie das Bindeglied zwischen Facheinheiten, der IT und ggf. Konkret administrieren und optimieren Sie inhaltlich unsere Anwendu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Berater (m / w / d) Software Asset Management

Berater (m / w / d) Software Asset Management

R+VWiesbaden (Direktion)
In Ihrer Rolle verantworten Sie die strategische Weiterentwicklung des Lizenzmanagements, insbesondere im Zusammenhang mit Public Cloud. Vertragsgestaltung und -verhandlung.Ferner stellen Sie die un...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
  • Gesponsert
Coordinator Logistics (m / f / d)

Coordinator Logistics (m / f / d)

Samsung Electro-Mechanics GmbHEschborn, Deutschland
Established in 1973, Samsung Electro-Mechanics has become a remarkable developer and manufacturer of key electronic components not only in Korea but also in other parts of the world.The full name o...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Business Leader Oil & Gas (m / f / d)

Business Leader Oil & Gas (m / f / d)

SAMSON GROUPHessen, DE
We are looking for you to strengthen our team as : .Business Leader Oil & Gas (m / f / d).In this role, you will drive the global development of the Oil & Gas business. With a focus on our On-Off portfoli...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Teamleiter IT Governance (m / w / d)

Teamleiter IT Governance (m / w / d)

HaysKronberg
Festanstellung durch unseren Kunden Kronberg Startdatum : sofort Referenznummer : 773139 / 1.Diesen Job teilen oder drucken. Leitung und stetige Optimierung der vier Bereiche, für die das Team : General ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Service Manager (w / m / d)

IT Service Manager (w / m / d)

Hyundai Capital Bank Europe GmbHFrankfurt am Main, DE
Das IT Vendor Management Team hat eine klare Mission für die Bank - eine optimale IT-Service-Landschaft für das Unternehmen gestalten und kontinuierlich verbessern, Geschäftseinheiten beraten, um d...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
Quality Assurance Associate

Quality Assurance Associate

MarkenKelsterbach, Germany
Quality Assurance Associate (m / f / d).To mainly provide support to the CAPA System, Trainings and Vendor qualification process and records review. Main Duties and Responsibilities : .Maintain the cultur...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
(Junior) Experte Anwendungsmanagement / Verwahrstellensystem XENTIS m / w / d

(Junior) Experte Anwendungsmanagement / Verwahrstellensystem XENTIS m / w / d

DZ BANKFrankfurt am Main, DE
Wir suchen (Junior) Experte Anwendungsmanagement / Verwahrstellensystem XENTIS m / w / d für den Bereich : Operations & Verwahrstelle. Arbeiten Sie bei einer Bank, in der Sie Ihre wei...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Teamassistenz Human Resources (m / w / d)

Teamassistenz Human Resources (m / w / d)

Page PersonnelFrankfurt am Main, DE
Modernes Büro im Herzen von Frankfurt.Mein Kunde ist eines der erfolgreichsten international agierenden Unternehmen im Bereich Management, Finanz- und Anlagenberatung. Für das wunderschöne Office im...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Senior Platform Developer

Senior Platform Developer

KMP Placements LLPHochtaunuskreis, Hesse, Germany
Plantrs Senior Platform Developer Bad Homburg or Waterloo.Join a company which makes powerful userfriendly software that artists and others working in a variety of industries use for 2D / 3D ...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Legal Counsel

Legal Counsel

DatasiteFrankfurt, DEU
Vollzeit
The Legal Counsel will assist Head of Legal EMEA & APAC in supporting internal clients as well as external stakeholders for any legal matters. The role will provide effective legal advice, couns...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Commercial Cost Manager

Commercial Cost Manager

GTT Communications, Inc.DE Frankfurt, Neu, Isenburg
Homeoffice
GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a compre...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
Desktop Engineer

Desktop Engineer

La Fosse AssociatesFrankfurt am Main (65936), Hessen
100,00 € stündlich
Unbefristet
Location : 65936, Frankfurt (5 sites).Benefits : Bonus + €960 personal allowance + €50 per month (lunch) + €100 per month (pension) + disability protection + life insurance + health & dental cover.Tra...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Junior Sourcing Specialist (m / f / d)

Junior Sourcing Specialist (m / f / d)

SAMSUNGAm Kronberger Hang 6, Schwalbach, Germany
Vollzeit
Samsung’s product innovation and competitiveness are the result of close partnerships with.Our department, Samsung Europe IPC : International Procurement Centre is responsible for sourcing and purc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Solutions Engineer

Solutions Engineer

insightsoftwareHochtaunuskreis, Hesse, Germany
Solutions Engineer teil des SolutionEngineeringTeams sein .Lsungen von insightsoftware anwenden und potenziellen Kunden vorfhren . DemoInhalte fr LivePrsentationen und Aufzeichnungen erste...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Customer Service Manager

Customer Service Manager

JLLKronberg im Taunus, DEU
Vollzeit
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sr. Supply Chain Specialist Inventory Optimization (m / f / d)

Sr. Supply Chain Specialist Inventory Optimization (m / f / d)

AbbottWiesbaden-Delkenheim, Hesse, Germany
Abbott Core Lab Diagnostics, Abbott GmbH is looking for Sr.Supply Chain Specialist Inventory Optimization (m / f / d) EMEA (Internal title of position is Assistant Manager External Services).You’ll man...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Legal Counsel - Datenschutzrecht (w / m / d)

Legal Counsel - Datenschutzrecht (w / m / d)

EYEschborn / Frankfurt (Main), HE, DE
Das erwartet dich bei uns – Erfahrungen, von denen du ein Leben lang profitierst.Werde Teil der zentralen Rechtsabteilung der Ernst & Young-Gesellschaften in Berlin, Frankfurt / Main, Hamburg, Münche...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
General Affairs (m / f / d)

General Affairs (m / f / d)

MOBIS Parts Europe N.V.Eschborn, Deutschland
To strengthen our European headquarter in Frankfurt am Main, we are currently looking for a.European branch of Hyundai MOBIS, a worldwide leading supplier of genuine parts and accessories in the fi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Tooling Architect - Enterprise Technology & IT Service Management

Senior Tooling Architect - Enterprise Technology & IT Service Management

FactSetFrankfurt, DEU
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
Stellenbeschreibung

Responsibilities

Enterprise Tooling Architecture :

  • Design and oversee the implementation of a comprehensive enterprise tooling architecture and strategy that supports ITSM, monitoring, observability, automation, and delivery management.
  • Ensure that all tools integrate seamlessly with each other and with other enterprise systems.
  • Develop and maintain a roadmap for enterprise tool enhancements and upgrades

Tool Integration and Optimization :

  • Work collaboratively with cross-functional teams to ensure integration of tools across the Enterprise to reduce manual effort and maximise quality and productivity.
  • Optimize existing tooling infrastructure to improve efficiency, reliability, and performance.
  • Implement best practices, industry standards and frameworks for configuration and usage of enterprise technology tools.

    • ITSM Tooling :

  • Design and oversee the implementation of ITSM tooling solutions that support ITIL-aligned processes.
  • Ensure that ITSM tools integrate seamlessly with other enterprise tools and systems.
  • Support and improve existing tooling implementation programmes.
  • Develop and maintain a roadmap for ITSM tool enhancements and upgrades.
  • Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (e.g., monitoring, CMDB, service desk, automation tools).

    • Innovation and Strategy :

  • Stay updated on emerging enterprise technology tools and assess their potential impact and benefit to FactSet.
  • Develop strategies to leverage new tools and technologies to enhance IT service delivery and overall business operations.
  • Lead proof-of-concept initiatives to evaluate new tools and drive their adoption.

    • Process Improvement :

  • Continuously improve IT and business processes through effective use of technology tooling.
  • Identify opportunities to automate processes and reduce manual efforts.
  • Collaborate with technology teams to ensure that tools support and enhance service delivery and business operations.

    • Governance and Compliance :

  • Establish governance frameworks to ensure consistent and compliant usage of all enterprise tools.
  • Develop and implement policies and procedures for tool management and usage.
  • Conduct regular audits to ensure compliance with established policies and standards.

    • Training and Support :

  • Provide training and support to technology staff on the effective use of enterprise tools.
  • Serve as a subject matter expert for enterprise tools and related technologies.

    • Vendor Management :

  • Collaborate with vendors to ensure that tools meet FactSet's requirements.
  • Manage vendor relationships and service-level agreements (SLAs).
  • Evaluate and select new vendors and tools as needed.

    • Leadership and Mentoring :

  • Foster a culture of innovation, collaboration, and continuous improvement.

    • Minimum Requirements :

  • Extensive experience (typically 15+ years) in enterprise technology, with a strong focus on management, effectiveness and architecture
  • Significant experience in tooling architecture and enterprise systems.
  • Proven expertise in designing, implementing, and managing a variety of enterprise tools such as ServiceNow Splunk, Jenkins, Puppet, Grafana and Lightstep.
  • Experience with industry standard SDLCs including but not limited to Agile, Waterfall, Hybrid

    • Critical Skills :

  • Demonstrated ability to integrate and optimize tooling across complex IT environments.
  • Excellent analytical, problem-solving, and strategic thinking skills.
  • Strong communication and interpersonal skills with the ability to work effectively with cross-functional teams.
  • Exceptional organizational, communication, and interpersonal skills specific to a fast-paced, global corporate environment.
  • Robust problem-solving and analytical capabilities.
  • Experience in vendor management and negotiation.
  • Excellent verbal and written communication skills to effectively convey change proposals, document architecture and processes and liaise with stakeholders at all levels.
  • Meticulous attention to detail to ensure accuracy and thoroughness.

    • Additional / Desirable :

  • Strong understanding of ITSM best practices and principles; ITIL certification is preferred.
  • Tooling / Technology Specific qualifications
  • Experience of managing and working with offshore teams to support day to day activities.
  • Ability to lead and motivate cross-functional teams and the skill to influence stakeholder decision-making with data-driven insights.
  • Flexibility to adapt to changing organizational requirements, technologies, and methodologies.
  • Experience of integrating with other industry tooling such as Apptio, Workday, Jira and DevOps tooling.

    • Education :

  • A-Level or Equivalent college-level qualification