IT Support Specialist (f/m/d)

Working at Freudenberg: We will wow your world!

Responsibilities:

Help shape the digital future at our site in Wertheim!
Do you enjoy supporting employees with IT problems in their day-to-day work and promoting new digital solutions?
Then join our IT team in Wertheim and to ensure smooth operations, from infrastructure and end devices to user training.

• As part of a team, you are responsible for IT end-user support and the IT infrastructure at our production site in Wertheim.

• You conduct training courses to strengthen the digital skills of our employees and promote the use of new technologies.

• As the first point of contact for IT service requests, you find meaningful, practical solutions.

• You ensure high system availability and support global IT projects together with the 2nd level support teams.

• You are responsible for the administration and lifecycle management of end devices (PCs, mobile devices, printers) and coordinate external service providers.

• You comply with IT security and compliance standards in accordance with FHCS and Freudenberg specifications.

Qualifications:

• Completed training (e.g., IT Specialist in System Administration, IT Business Administrator), degree in (business) informatics or comparable.

• Practical professional experience in IT support.

• Good knowledge of Microsoft technologies and IT service management processes.

• Ideally, knowledge of project management and creating presentations.

• Strong communication skills and enjoy working service-oriented with IT users.

• Very good German and good English skills round off your profile.