Job Description
Duties and Responsibilities :
- Transportation Management & Optimization :
Serve as the primary point of contact for the implementation, configuration, and management of the TMS platform.
Oversee the maintenance and updates of the TMS system to ensure alignment with business requirements and industry best practices.Conduct regular system audits to ensure data integrity, compliance, and adherence to company Delegation of Authority policies.Reporting & Data ManagementDevelopment of relevant reporting or optimization of existing reporting in close collaboration with our business intelligence team to identify / propose improvement priorities to Global Logistics Manager
Analyzing data innovatively and developing state-of-the-art solutions through analysis of big data in order to design and improve business processes.Design, develop, and establish KPIs to provide strategic insights to drive growth, performance and savings.Participating and supporting in overarching strategic as well as operative projects.Training & Support :Develop and deliver comprehensive training programs for internal and external stakeholders to maximize the effective use of the TMS.
Provide technical support and troubleshooting assistance for end-users, resolving system issues in a timely and efficient manner.Create and maintain user guides, training materials, and best practice documentation for internal and external usersFirst point of contact for all TMS system troubleshooting inquiries.Rate Card Management :Manage and update rate cards within the TMS, ensuring accurate and up-to-date information for carrier rates, fuel surcharges, and accessorials.
Collaborate with the procurement team and logistics managers to update rate agreements and validate carrier contracts.EDI Integration & System Alignment :Oversee EDI integration projects between the TMS and various stakeholders, including carriers, suppliers, and internal systems.
Ensure smooth data exchange and alignment between the TMS and other logistics software platforms (e.g., ERP, WMS).Compliance, Audits & Controls :Implement and enforce control mechanisms to ensure all TMS operations comply with company DOA policies.
Conduct regular system audits to verify compliance and identify areas for improvement.Monitor user access levels and permissions within the system to prevent unauthorized activities and maintain data security.Project Management :Lead and manage logistics-related IT projects, ensuring they are completed on time and within budget.
Manage and lead improvement activities across multiple sites, business segments and / or functions.Coordinate with cross-functional teams, including IT, finance, and supply chain, to support system implementations, upgrades, and new feature rollouts.Identify and implement process improvements to enhance system functionality and user experience.Qualifications
Experience : Minimum of 9 years of experience in logistics, supply chain, or IT project management, with a focus on Transportation Management Systems.Education : Bachelor’s degree in supply chain management, Logistics, Information Technology, Business Administration, or a related field.Strong understanding of TMS platforms, EDI processes, and logistics systems integration.Knowledge and Skills :
Experience in training and supporting end-users on logistics systems.Excellent analytical, project management, and problem-solving skills.Knowledge of audit and compliance processes within a logistics or supply chain environmentProven ability to manage logistics operations across multiple sites and regions.Excellent leadership, problem-solving, and decision-making skills.Strong negotiation skills with the ability to manage vendor and carrier relationships effectively.Familiarity with logistics software and ERP systems (e.g., SAP, Oracle).Proficiency in Microsoft Office suite, particularly Excel for data analysis and reporting.Experience in critical path analysis, reporting, risk management tracking and the completion of corrective action plans.Good facilitator and negotiator, able to bring together cross functional teams to find solutions to problems quickly.Demonstrate a collaborative approach by working openly with others to achieve overall customer satisfaction.