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Gesucht : IT Technical Support Representative

Gesucht : IT Technical Support Representative

SteelcaseRosenheim, Bayern, Deutschland
Vor 30+ Tagen
Stellenbeschreibung

Description

We’re hiring an IT Technical Support Representative with advanced German and English skills to keep our Rosenheim manufacturing plant and office running smoothly. You’ll be the go-to person for reliable, high-performance IT support.

What You Will Be Doing

  • Provide hands-on technical support for workplace devices—laptops, desktops, printers, and multimedia systems—in both office and manufacturing settings
  • Manage and resolve IT requests and incidents through Service-Now, updating users on progress
  • Support local network needs, ensuring all hardware and software align with Steelcase standards
  • Install and configure new devices and software, ensuring compliance with Steelcase guidelines

Who You Are

  • You have a basic understanding of IT (Office 365, networking) with a strong willingness to learn. Prior experience in a customer-facing role would be an advantage
  • You have and advanced level of both German and English
  • Any experience with a ticketing system would be a plus