HR Service Delivery Lead (m / f / x)

With over 120 years of experience and more than17,000 employees in over 20 countries, Daiichi Sankyo is dedicatedto discovering, developing, and delivering new standards of carethat enrich the quality of life around the world.

In Europe, we focus on two areas : The goal of ourSpecialty Business is to protect people from cardiovasculardisease, the leading cause of death in Europe, and help patientswho suffer from it to enjoy every precious moment of life. InOncology, we strive to become a global pharma innovator withcompetitive advantage, creating novel therapies for people withcancer.

Our European headquarters are in Munich,Germany, and we have affiliates in 13 European countries andCanada.

For our European headquarters in Munichwe are seeking highly qualified candidates to fill theposition :

Senior Director, HRService Delivery Lead (m / f / x)

Purpose of thefunction :

This is an exciting hands-ondelivery focused leadership role, where the role holder willcreate, oversee and lead the HR Service Delivery Model at DaiichiSankyo Europe and Canada through operational excellence and the useof our Service Delivery Platform (ServiceNow).

She / he willlead our European / Canadian Centre of Expertise for HRadministration processes and continuously improve service deliverypractices by forming and leading the community of practice for HROperations across our European countries.

The incumbentwill be required to use their in-depth HR Operations knowledge andsenior operational experience to drive best practices andprogressive change. This will be a visible leadership role, workingin partnership with HR Directors in Europe / Canada and seniorbusiness stakeholders, to deliver operational excellence and worldclass HR service.

The role will encompass all aspects ofHR Operations, including the development of policies and guidelinesand the broad understanding of managing complex employee enquiries.This is an exciting time to join the team as we implement our newservice delivery model alongside global / regional tools and thesuccessful candidate will play a leading role inthis.

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