Value Stream Expert

Job Summary

The Value Stream Expert Project Sales and Order Management is responsible for overseeing and optimizing the end-to-end value stream across project execution sales and order management within the PS&E organization. This role ensures a seamless flow from customer inquiry through order fulfilment driving efficiency quality and customer satisfactionmainly in Business Sectors and Production Centres globally within the Tetra Pak PS&E organization.

What you will do

As Value Stream Expert Project Sales and Order Management you will join a team of Value Stream Leads and experts with global experience in executing the Customer Project Solution. Your main responsibilities will include:

• Setting strategy and developing processes training and toolsincluding the Next Chapter System Platform (NCSP) and Customer Project Management tools such as Planviewto drive improvements in delivering equipment solutions to customers.
• Leading and contributing to Business Transformation (BT) projects by developing new processes documents and systems within the PS&E Project Sales and Order Management processes.
• Identifying and sharing best practices with Business Experts and Local Process Drivers worldwide through training and coaching.
• Defining system requirements and driving tool development and continuous improvement together with Business Sectors Production Centres and Global IM.

We believe you have

• A university degree in Business Administration Engineering or equivalent; PMI certification is a plus.
• More than 5 years of operational experience as a professional expert or manager in project management or order management of commercial projects in PS&E Business Sectors or Production Centres.
• Familiarity with ERP Customer Project Management and order management systems.
• Good understanding of the end-to-end Customer Project Solution process especially in Business Streams and Production (knowledge of OFCE is a plus).
• Excellent command of English both written and spoken.

You are a goal-oriented person with strong personal drive and energy to motivate yourself and others. You have a proven ability to explain the why and get people committed across functions. You are structured analytical and continuously strive for excellence in both small and large tasks. You have a solid business understanding and a genuine interest in optimizing processes and tools as well as developing peoples competence for operational excellence. Your excellent communication and networking skills enable you to manage stakeholders across functions and cultures solve complex problems and inspire adoption of new ways of working through a credible and positive attitude.