David Kennedy Recruitment is working with a leading BPO company which is looking to recruit for a German speakingPayroll Support Specialistto join their team in Essen Germany.
Role : Payroll Support Specialist
Location : Essen Germany
Employment type : Contract
Remuneration : Base salary
DUTIES AND RESPONSIBILITIES :
- Assist the team with managing inquiries and resolving issues related to payroll.
- Handle firstlevel support tickets and respond to employee questions via email phone and in person.
- Escalate more complex issues to higherlevel support when necessary.
- Communicate effectively and promptly with employees to address concerns and prevent misunderstandings.
- Take responsibility for managing escalations and promoting a positive work environment.
REQUIREMENTS
Native or fluent in German (C1 level) with strong proficiency in both written and spoken communication as well as English fluency.Strong negotiation abilities and high empathy with the ability to remain calm and solutionfocused in challenging situations.Customeroriented mindset always striving to find optimal solutions.Strong logical thinking and organizational skills.Willingness to work onsite and collaborate as part of a dedicated team.OFFER
Relocation assistance is availablePrivate health insurance after probation periodWorking as part of a dynamic and multicultural teamRegular fruit deliveries for a healthy lifestyle and free drinksEmployee wellness schemes to include partnerships with fitness centers restaurants and beauty careKey Skills
Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics
Employment Type : Full Time
Vacancy : 1