Business Systems Application Manager

Description :

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 10,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Systems Application Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life.

As our Business Systems Application Manager on the Systems & Engagement team, you’ll work with MMA IT and Operations on software upgrades, including feature determination, documentation and testing. You will work with MMA operations teams in our varied geographical regions to understand change requirements, including research, solutioning and documentation. You will also participate in software migrations, working with data mapping, conversions and data logic.

Our future colleague.

We’d love to meet you if your professional track record includes these skills :

• Strong knowledge in the insurance industry (10+ years of insurance industry experience preferred)
• Knowledge of general application administration & processes
• Knowledge of Sagitta, ImageRight and BenefitPoint required and willingness to learn additional systems.
• Ability to take complex concepts and break them into manageable instructions and clear communications
• Proficient in creation of training material and operational documentation – written and recorded.
• Detail oriented with excellent organizational and time management skills
• Ability to build and maintain positive working relationships with peers, users, agency and regional management, MMA leadership.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are :