B2B Key Account Manager - End Customer DACH

B2B Key Account Manager End Customer DACH

For Professional Displays & Solutions Team (PD&S)

Germany (home office)

• Are you interested in a global company that inspires you and encourages your creativity?
• Do you enjoy working with end customers and partners, and want to play a key part in shaping the future of our PD&S business?

We are seeking a driven and adventurous B2B Key End Customer Account Manager to develop and strengthen our relationship with key end customers in the corporate, government and education sectors.

While we mostly sell through our AV channel partner network, we established a direct touch link with key corporations, and governmental and education entities to better understand their challenges.

By handling all partners from an end customer point of view, we provide greater value to our clients. You are not alone;

an internal collaboration with our channel team and other One Sony departments is as important as with our external eco partners.

We aim to extend the Sony share within our end customer by delivering true added value.

If you love to take on new challenges and look for opportunities to work in a great team and an exciting tech area, you can play a key part in shaping the future of our Professional Displays & Solutions business.

We at the PD&S business unit are a dynamic, pure B2B team within Sony looking after various vertical markets such as Corporate / Education, Retail / Transportation and Residential (Home Cinema).

We are developing innovative high-quality products and solutions across the audiovisual market, which include Bravia Professional LFD, Workplace Management Solutions, Business and Home Cinema projectors, LED, SRG cameras etc.

You will :

• Handle the annual turnover of EUR 2 to 6 million & achieve budgeted net sales and profit
• Develop and implement quarterly account plan / opportunity plan to ensure clear actions are agreed to achieve set targets
• Create client value through a consultative solution selling approach and become a trusted advisor
• Provide customer feedback to support the continuous development of the business propositions
• Own, build & handle the relationships between Sony and the end customers at all levels
• Build an effective network with external partners to achieve a high level of intelligence and planning
• Develop a strong pipeline and close projects within the end customer base and update Salesforce.com accordingly
• Understand and keep updated with the relevant Sony product / solutions offerings

You will bring :

• Previous experience in an end-customer-facing sales role, preferably in the AV market, and in dealing with bigger corporates, government or education customers
• Passion for the account management of big corporations, interest in their challenges and needs, and curiosity to understand how to deliver value to them
• Consistent track record of delivering sustained incremental sales and profit for a sales organisation
• Strong relationship-building skills and customer management
• Excellent communication skills
• Willingness to travel within the DACH region
• Proficiency in English and German

Life at Sony

We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and flexible working policies.

We are a positive community who dream big together, respect each other, and enjoy a collaborative culture.

We like to celebrate our colleagues who make a real difference using our recognition platform. We also provide access to numerous services and platforms for all aspects of wellbeing .

We listen to our people through conversations and surveys, respect their suggestions, then act on them. We also provide allowances for volunteering days so that our staff can support the causes they are most passionate about.

You can build your career around you with our fantastic range of learning & personal development programs to enhance your skills.

We also encourage our staff to try exciting new roles, in a wide range of countries, with a supportive mobility team to support you if you take that leap!

Bring your uniqueness to Sony

We are passionate about creating a culture that promotes equity and cultivates inclusion, diversity, and belonging. We want employees with diverse backgrounds and perspectives that will stimulate innovation and have a direct impact on our creation of social value to fulfil Sony’s purpose to fill the world with emotion, through the power of creativity and technology’.

We want you to bring your unique self to work and help shape our culture.

We are Sony Europe

Our people collaborate in an environment of respect, integrity, and open-mindedness. Diverse teams from all over Europe are the driving force for our business, and we embrace the differences that make each of us original and unique.

With offices in 28 European countries, Sony Europe caters to consumer, professional, semiconductor and healthcare markets with innovative electronics products and solutions.

Our European laboratories research and develop new technologies and capabilities that contributes to the Sony Group and important issues on a planetary scale.

Bring your passion, creativity and ambitions to Sony Europe. Apply now, and let’s create the future together.

Equal Opportunity

Sony Europe is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, gender, citizenship, ancestry, age, physical or mental disability, sexual orientation, gender identity, medical condition, or any other protected characteristics.

Disability Accommodation for Applicants to Sony Europe

Sony Europe will provide reasonable accommodation for any qualified individuals with disabilities in the application process.

For reasonable accommodation requests, please contact us by email at or by mail to : Sony Europe B.V, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK.

When contacting us please indicate the position you are applying for, and the accommodation required.

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