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German Customer Service, Dusseldorf

German Customer Service, Dusseldorf

CplDüsseldorf
Vor 30+ Tagen
Gehalt
33,00 €–35,00 € stündlich
Anstellungsart
  • Unbefristet
Stellenbeschreibung

What does the typical day look like :

  • Communicate with landlords via telephone and email : incoming and outgoing calls, attempting to contact landlords, and sending or checking emails to / from landlords.
  • Preparing for a Landlord Call : Includes reviewing and researching existing and / or new leases using the company's database / software systems, the Internet, and other sources.
  • Find solutions to problems and escalate unresolved issues in a timely manner.
  • Compliance with processes.
  • Data Entry and Process Monitoring : Involves entering data into the company's database / software system, Microsoft Excel, Word, etc.
  • Work with the Lease Processor team to ensure contract documents are issued correctly.

What are we looking for :

  • German as first language.
  • Communicate effectively and convincingly on the telephone.
  • Basic computer skills with Outlook, Excel and Word are required.
  • Confident in making incoming / outgoing calls.

    • What does the company offer you :

  • Salary : €33, - 35, per annum base salary + bonus
  • Location : Dusseldorf - Hybrid
  • Terms : Full-time, permanent contract
  • Increasing holiday entitlement
  • Weekly competitions and prizes
  • Fantastic company and team events
  • International networking opportunities