TractEasy Field Service Engineer – South Germany EMEA

As the leader of autonomous vehicle solutions in industry and aviation TractEasy is successfully and rapidly growing its business in the EMEA region. To match the needs for deployment maintenance support and training we are looking for a skilled Field Service Engineer based in south Germany. As experts on our autonomous vehicle solutions our Field Service Engineers are frequently travelling to our customers sites and help grow and scale our business with their skills and knowledge.

Mission

As part of the global Field Services team you as a Field Service Engineer will be responsible for deploying and maintaining the fleet of vehicles in the EMEA region. You are TractEasys face to our customers keeping our autonomous vehicles in operations and our customer satisfaction on highest levels. You will be leveraging your skills on-site via remote support as well as with training programs to help our customers achieve operational excellence with our autonomous vehicle solutions. You therefore are a key part of TractEasys future success by driving the continuous improvement of our processes and best practices based on the knowledge and experience youll gain both on-the-ground and at our company headquarter in Berlin.

Activities

Your responsibilities will include :

Coordinating and performing the deployment and entry into service of our autonomous vehicles with the support of the dedicated Project Manager

Managing the vehicles commissioning process validating the vehicle setup its deployment and the in the product support / improvement with your hands-on feedback

Performing mechanical and electrical maintenance interventions on the vehicles whenever necessary

Hands-on installation and configuration of autonomous hardware and software components as needed

Delivering basic and advanced training sessions assisting trained customers in the operation and deployment of TractEasys autonomous vehicles

Providing remote assistance to our customers through our support system when at the Berlin office

Participating along with the Project Manager on the on-road authorization processes by performing tests and delivering documentation to the relevant authorities / regulatory bodies

Reporting of risks issues and variations in project scope as well as supporting the development and implementation of risk management and mitigation plans

Participating in the continuous improvement of our autonomous vehicle solutions from deployment to maintenance to best practices in operations

Position details / perks

Building the future : Working on cutting-edge technology driving the future of autonomous vehicle solutions in industry and aviation as the market leader

Team : Working with a young international and highly motivated team of experts building a career while learning from the best with a great culture regular team-events learning and development activities

Customers : Major international industry leaders trusting in TractEasys solutions

Network : Strong international network with TractEasy / TLD / EasyMile offices in major locations around the world

Location : Southern Germany - and you can work from our hip EMEA headquarter office in the heart of Berlin (Prenzlauer Berg) any time you want

Contract : Permanent employment contract

Working time : Standard employment contract with 40 hours per week

Travel : Travel costs are covered by the company. The Field Service Engineer needs to travel frequently

Required Experience :

IC

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1