Senior Site Payments Analyst

As a Senior Site Payments Analyst you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

This role is remote working and can be based anywhere in Europe.

GENERAL RESPONSIBILITIES AND REQUIRED SKILLS

• Refer to key responsibilities section below
• Customer-service oriented with strong communication (written and verbal) skills to effectively interact with key stakeholders across internal Vertex groups as well as external groups
• Proactive and communicative; able to manage email effectively
• Strong analytical capabilities
• Intermediate presentation skills
• Able to proactively identify project opportunities, challenges / risks and implement appropriate actions with some supervision
• Able to work in a matrix, cross-functional team
• Able to understand, clearly articulate and defend payment decisions and rationales
• Thorough understanding of budgeting & payment process and able to summarize high-level feedback
• Able to learn quickly about the needs of study participants, Investigative Sites / Site Staff and their Institutional requirements regarding site and participant payments
• Can identify, communicate about and propose solutions for any payment issues that may arise

KEY RESPONSIBILITIES :

• Supports Clinical Budget Management (CBM) group in monthly issuance and closeout strategies for program maintenance and close-out for assigned studies
• Supports the development, review, and approval of participant travel policies with payment vendor and cross-functional stakeholders for assigned studies
• Supports the development, review, and approval of Data Transfer Agreements with payment vendor and Data Management for assigned studies
• Supports development of payable budget template in collaboration with the Budget Solutions Team (BST) for assigned studies
• Attends study program calls with payment vendor, Clinical Operations Program Lead and other cross-functional team members to set strategies for program startup and amendments as necessary
• Management of study milestones and all associated payment activities
• Supports EDC alignment for assigned studies with Data Management representative to ensure payment automation against eCRF for milestone payments
• Point of escalation for cross-functional study team for payment concerns or issues on a specific program
• Reviews ICFs as applicable within therapeutic area
• Identifies trends and develops risk mitigation strategies for the therapeutic area
• Works with Regional Site Payment Manager on process efficiencies
• Participates in routine timeline discussions as well as team meetings for assigned studies
• Oversight of site and study configuration timelines for assigned studies
• Attendance at Site Engagement or Investigator Meetings to train and educate on Vertex payment processes within applicable payment vendor
• Provides routine updates and reports to Management as required

PREFERRED EDUCATION AND EXPERIENCE :

• S. or Advanced Degree (or equivalent degree / experience in the opinion of the Hiring Manager)
• Minimum of 5 years relevant work experience including thorough knowledge of site payments

Why ICON?

Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.

In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment.

All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.