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German speaking Customer Support Agent with relocation included

German speaking Customer Support Agent with relocation included

Blu Selection SpainBerlin, BE, DE
Vor 30+ Tagen
Anstellungsart
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Are you a German speaker eager to embark on a new adventure abroad? Blu Selection is seeking a motivated and enthusiastic Customer Support Agent to join our vibrant team! We understand that exceptional customer service is essential for success, and as a Customer Support Agent, you will be the heart of our customers' journey, helping them navigate their inquiries with ease and confidence. We celebrate diversity and are dedicated to building a workplace that reflects different backgrounds and experiences, fostering a collaborative atmosphere. In addition to playing a pivotal role in ensuring our clients receive stellar support, we provide relocation assistance to make your transition to a new culture seamless and enjoyable. If you're excited about contributing to a dynamic, international environment, gaining professional skills, and advancing your career, Blu Selection is the place for you. Come join us where your impact matters!

Responsibilities

  • Deliver exceptional customer support via phone, email, and chat in German
  • Assist customers in resolving queries and issues efficiently
  • Utilize various support tools to provide accurate solutions
  • Create a friendly and positive experience for every customer interaction
  • Document customer feedback and interactions for team improvement
  • Work collaboratively with colleagues to enhance service quality
  • Help onboard new team members, sharing your knowledge and expertise

Requirements

  • Fluent in German and proficient in English
  • Previous experience in customer service or support role preferred
  • Excellent communication skills with a warm and approachable demeanor
  • Ability to work both independently and in a team setting
  • Basic computer proficiency and experience with customer support software
  • Strong problem-solving abilities and adaptability
  • Readiness to relocate and immerse in a new cultural experience
  • Benefits

  • Development opportunity's
  • Permanent contract after six months
  • Flight ticket and up to 4 weeks accommodation paid for
  • Royal salary
  • Two extra salaries per year