Are you a German speaker eager to embark on a new adventure abroad? Blu Selection is seeking a motivated and enthusiastic Customer Support Agent to join our vibrant team! We understand that exceptional customer service is essential for success, and as a Customer Support Agent, you will be the heart of our customers' journey, helping them navigate their inquiries with ease and confidence. We celebrate diversity and are dedicated to building a workplace that reflects different backgrounds and experiences, fostering a collaborative atmosphere. In addition to playing a pivotal role in ensuring our clients receive stellar support, we provide relocation assistance to make your transition to a new culture seamless and enjoyable. If you're excited about contributing to a dynamic, international environment, gaining professional skills, and advancing your career, Blu Selection is the place for you. Come join us where your impact matters!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat in German
- Assist customers in resolving queries and issues efficiently
- Utilize various support tools to provide accurate solutions
- Create a friendly and positive experience for every customer interaction
- Document customer feedback and interactions for team improvement
- Work collaboratively with colleagues to enhance service quality
- Help onboard new team members, sharing your knowledge and expertise
Requirements
Fluent in German and proficient in EnglishPrevious experience in customer service or support role preferredExcellent communication skills with a warm and approachable demeanorAbility to work both independently and in a team settingBasic computer proficiency and experience with customer support softwareStrong problem-solving abilities and adaptabilityReadiness to relocate and immerse in a new cultural experienceBenefits
Development opportunity'sPermanent contract after six monthsFlight ticket and up to 4 weeks accommodation paid forRoyal salaryTwo extra salaries per year