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FAE Manager

FAE Manager

GigaDevice Semiconductor Inc.Greater Munich Metropolitan Area, Germany
Vor 23 Tagen
Stellenbeschreibung

About GigaDevice

GigaDevice Semiconductor Inc. (SSE Stock Code 603986), founded in April 2005, is a leading global fabless supplier dedicated to developing advanced memory technologies, microcontrollers (MCUs), sensor, analog products and solutions. Through operations and distributor networks across China, Singapore, the United States, South Korea, Japan, the United Kingdom, Germany, Turkey, Italy, and Mexico, GigaDevice can provide customers with prompt and reliable local support.

Position : FAE Manager

Roles and responsibilities

  • Manages and mentors a team of FAEs, providing guidance, training, and support.
  • Sets performance goals, conducts performance reviews, and provides feedback to FAE team members.
  • Ensures the team has the necessary resources and tools to effectively support customers.
  • Provides technical guidance and support to customers, sales teams, and internal stakeholders.
  • Responds to customer inquiries, performs troubleshooting, and develops solutions to technical issues.
  • Works closely with internal teams (e.g., AE, Product Marketing) to ensure alignment and product alignment.
  • Develops and implements technical strategies for supporting customers and driving revenue.
  • Identifies new opportunities and develops solutions to meet customer needs.
  • Tracks and reports on key performance indicators (KPIs) related to FAE activities and customer satisfaction.
  • Builds and maintains strong relationships with customers, sales teams, and internal stakeholders.
  • Communicates effectively with internal and external parties, ensuring clear and concise communication.
  • Represents the company at industry events and conferences.

Skills and Qualifications :

  • Strong technical background in relevant industry (e.g., semiconductors, MCU, memory, electronics, software).
  • Proven ability to lead and manage a team, motivate employees, and provide guidance.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and develop solutions.
  • Ability to develop and implement technical strategies to support customers and drive revenue.
  • Strong customer focus, with the ability to understand customer needs and provide exceptional support.
  • Bachelor's degree in a relevant engineering discipline (e.g., Electrical Engineering).
  • Typically requires 10+ years of experience in a technical role, with experience managing or leading a team.
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    Manager • Greater Munich Metropolitan Area, Germany