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Regional Service Manager Energy Storage

SigenergyBerlin, DE

Vor 6 Tagen

Stellenbeschreibung

Regional Service Manager Energy Storage (m / f / d)

Location : DACH Region

Employment Type : Full-time

We are seeking a Regional Service Manager to lead post-sales service operations for both C&I and residential energy storage products . This role ensures best-in-class customer support, oversees technical service teams, and drives service excellence.

Key Responsibilities :

Lead the service strategy, technical support, and after-sales operations across the region.
Manage and develop service engineers and field technicians .
Oversee troubleshooting, hotline support, and service escalation .
Develop and implement installer training programs .
Collaborate with R&D and product teams to improve product reliability.
Ensure a high level of customer satisfaction and service efficiency .

Qualifications :

Bachelors degree in Electrical Engineering, Renewable Energy, or a related field.

5+ years of experience in service management, preferably in energy storage or power electronics.

Proven experience in customer care, service strategy development, and technical support.

Excellent project management skills with a track record of successfully delivering complex projects.

Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.

Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Proficiency in relevant software tools (e.g., PVsyst, AutoCAD, MS Office).

Fluent in German and English.

Why Join Us?

Be part of an innovative and fast-growing company at the forefront of the energy transition.

Work with a team of industry experts committed to sustainability and cutting-edge technology.

Competitive salary, performance-based incentives, and career growth opportunities.