David Kennedy Recruitment is working with a leading Outsourcing / BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we're looking for a Wellbeing Coach to join their team in Essen, Germany.
Position : Wellbeing Coach
Location : Essen, Germany
Work Model : Fully on-site
Employment type : Full-time
DUTIES AND RESPONSIBILITIES :
- Equip employees with tools to build emotional intelligence and resilience.
- Lead and participate in wellbeing-related activities during employee training sessions.
- Reach out to employees proactively, inviting them to individual coaching or group workshops.
- Design, organize, and lead psycho-educational sessions, outreach programs, and team-building activities aligned with departmental objectives.
- Develop and implement action plans to improve employee wellbeing.
- Manage projects or activities as assigned by the Wellbeing Team Manager.
- Monitor, collect, and report data on employee progress.
- Lead by example in conduct and ethics in the workplace.
- Provide individual one-on-one sessions for team members at least weekly.
- Facilitate monthly group sessions for all employees.
- Participate in all relevant training programs for the project.
- Stay informed and comply with company policies, safety briefings, and updates.
- Adhere to internal company rules and policies as set by management and HR.
REQUIREMENTS :
Native / fluent in English (C1), both verbal and written.Ideally 2 years of experience in a similar role, working directly with users, clients, or patients.Must hold a Psychology degree and possess relevant accreditation from recognized local bodies.Skilled in conflict resolution and crisis management.Proficient in using standard office software applications.Exceptional communication skills, with a focus on active listening and empathy.Strong interpersonal skills, with a high degree of discretion and ability to maintain confidentiality.Capable of working independently, while also being a collaborative team member.Proven ability to thrive in a fast-paced, dynamic environment.Willingness to work on-site 5 days a week.OFFER :
Opportunity to collaborate with top brands in the marketAttractive remuneration packagePrivate medical healthcareCorporate social responsibility events throughout the yearOngoing professional development opportunitiesRelocation support if necessaryDedicated and motivated team