Principal Product Manager, Site Reliability Engineering

Job Description

We are looking for a Principal Product Manager for our Site Reliability Engineering (SRE) team, a key part of our internal Developer Platform used by more than 3,000 developers across the world to build and ship our food delivery platform. In this critical individual contributor role, you will define the future of how Delivery Hero builds and operates reliable, large-scale systems.

You will own the SRE product strategy and roadmap, delivering innovative solutions that empower our internal developers and ensure a seamless shopping experience for our customers worldwide. You will also Lead the strategic vision and roadmap for Site Reliability Engineering (SRE) products, including those for observability, large-scale distributed system testing, and incident management, and be the central point of contact for the SRE product area. You will partner closely with senior stakeholders from DH's entities across the globe to ensure alignment and successful product deliveries.

Qualifications

Have 8+ years of product management experience with a proven track record of owning the end-to-end lifecycle for highly technical products (, platforms, infrastructure, SRE tools).

Excel at translating complex business needs and technical challenges into a clear, strategic product roadmap and an actionable execution plan, and be able to articulate complex technical concepts and strategic rationale to diverse audiences, from engineers to senior leadership.​​

Possess a strong technical background with a deep understanding of platform engineering, Site Reliability Engineering (SRE) principles, and the modern developer workflow.

Demonstrate data fluency by defining and analyzing metrics related to system reliability, performance, and developer productivity to guide your product decisions.

Experience and ability to lead and influence cross-functional teams, creating clarity and driving focus in a fast-paced, ambiguous environment.

Exceptional communication skills - comfortable engagement with Engineers from the newest intern through to the CTO.

Experience leading organisational change at scale across culture, technology and operations.

Passion for the craft of Product Management.

Nice to have :

Previous experience working with SRE or platform engineering products.

Software Engineering background.

Experience coaching / mentoring other Product Managers in technical / platform teams.