Work & Shine in Sunny Greece- Client Service Associate for German

Enjoy the summer in Greece!!

About the Role

Are you fluent in German and passionate about helping customers? We’re looking for a Customer Service Representative to join our team in Athens! This role offers the flexibility to work on-site or remotely anywhere within Greece .

Location : Athens, Greece (On-site or Remote within Greece)

Start Date : May 23, 2025

Work Schedule :

• Monday to Friday : 10 : 00 AM – 6 : 30 PM
• Saturday & Sunday : 11 : 00 AM – 7 : 30 PM
• 40 hours per week (8 hours per day, 5 days a week)

Key Responsibilities

Handle customer inquiries via phone, email, and chat.

Provide technical troubleshooting and problem-solving support.

Maintain policy compliance and ensure excellent customer service.

Adapt communication styles based on customer needs.

Document and escalate complex cases as needed.

What We Offer

Permanent contract (for on-site employees)

Remote work possibility within Greece

Supportive and multicultural work environment

Opportunities for career growth and development

Who We're Looking For

Native / Fluent German speaker

English proficiency (C1 level)

High School Diploma or higher

Strong troubleshooting and problem-solving skills

Ability to work in a fast-paced environment

Would you be interested in learning more about this opportunity? Let us know, and we'd be happy to share further details!