Bilingual Global Account Manager (GAM)

Company:

Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access, Ethernet transport services and is one of the only US providers who own and operate their own fibre infrastructure spanning the US for diverse Wave connectivity. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 235 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring.

Position Overview:

The Global Account Manager is responsible for identifying and securing new business opportunities globally. By employing consultative selling techniques and relationship-building strategies, you will work directly with the nation’s leading IT Decision Makers to position Cogent's connectivity solutions. This role involves proactive outreach through direct calling, email, and onsite meetings, with a strong focus on understanding clients' current and future connectivity needs. Success in this position will be measured by meeting or exceeding monthly revenue goals and establishing Cogent as a trusted partner across commercial and retail buildings, carrier-neutral hotels, data centers, and colocation facilities.

Responsibilities:

• Identify, qualify, and secure new business opportunities within a global sales territory, focusing on market segments who require IP transit, Wave connectivity, Ethernet, Colocation and IPv4 services.
• Use direct calling, email outreach, and customer meetings to connect with Key Decision Makers and generate new business opportunities.
• Employ consultative and relationship-driven sales approaches to identify prospective clients’ current and future connectivity needs.
• Position Cogent’s services as the preferred choice by leveraging our extensive global network footprint, which spans commercial and retail buildings, carrier-neutral hotels, data centers, and colocation facilities.
• Collaborate with internal teams to ensure customer needs are met and expectations exceeded.
• Maintain and update detailed records of sales activities in CRM systems, tracking progress, and managing customer relationships.

Qualifications:

• Telesales experience in any industry, with B2B sales experience being an advantage
• Proven ability to identify, qualify, and generate new business opportunities through proactive prospecting and research.
• Strong communication skills, both oral and written, with the ability to engage effectively with Key Decision Makers.
• Self-motivated, positive, and proactive, with a passion for adding value to clients and excelling in a competitive, revenue-driven environment.
• Ability to work independently in a fast-paced, team-oriented and competitive environment with revenue-driven goals and rewards.
• Familiarity with CRM systems and basic proficiency in Microsoft Office are beneficial.
• Telecommunications experience or knowledge of connectivity solutions is advantageous but not essential.
• Cogent operates a global sales model so foreign language skills are an advantage. Fluent English and Spanish or Mandarin/Cantonese required. Additional language(s) a plus.

Work Environment:

This is an in-office position, five days a week, designed to support your success through focused mentorship, training, and personal coaching.

To apply for the Global Account Manager position, please submit your resume and cover letter to careers@cogentco.com.

Cogent Communications is an Equal Opportunity Employer.