Job Description
Title : Talent Globalization Coordinator - Relocation Coordinator
Date : February 2025
Region / Level : Europe / Corporate
Supervisor's Title : Talent Globalization Manager
Department : TG / Relocation
Salary : $ 5 0 ,000-$ 55 ,000
Position Summary :
The Talent Globalization Coordinator- Relocation Coordinator position helps deliver a corporate service to a multi-national population of international assignees and domestic employees. The Talent Globalization Coordinator - Relocation Coordinator will coordinate and manage the relocation process of domestic and international corporate relocatees on a client contract . Guidelines for process es are outlined by our corporate client and must be adhered to. This position requires excellent client facing customer - service skills for interaction with clients, vendors , and relocate e, professional communication skills; expense auditing; and ability to manag e numerous files a t once . Will require familiarity with several internal platforms - training will be provided.
Key Responsibilities :
- Assist with support of domestic and international corporate employees and guide through relocation process creating an excellent customer experience.
- Is the customer facing representative for PZI relocation management company.
- Review domestic and international relocation authorizations from corporate client.
- Work with travel vendor for approved services, itinerary, and budget items .
- Point of contact for client, relocatee, vendor, and R elocation group regarding relocation questions or issues.
- Monitor s policy compliance during entire relocation process.
- Responsible for maintaining compliance of relocation budget for relocat e e.
- Initiate s authorizations to service provider through data entry to portal.
- Ensure s established client relocation policies are followed .
- Understand s entitlements and benefits allowances .
- Gain s approvals for exceptions to policy during relocation process .
- Ensure s completion of assignments by relocatee and vendors.
Results / Accountabilities
POC for relocatee, client, and vendor issues and will establish communication lines between all parties to the POC .Communicates issues and costs to client Relocation group where appropriate .Will re quire ongoing monitoring of incoming relocation initiation authorizations via email.Assists in answering questions, solving conflicts with policy or vendor issues.Will provide w eekly progress reports to clients . This position requires attention to detail, accuracy, and pro-active work habits .Compliance with company and client 's policy and procedures .Provide s exceptions : out of policy / procedures under the direction of your line supervisor.Relationships with Others' Jobs :
Will be working on European time zones while most of the team is in US domestic zones. Wi ll require a flexible schedule and self- regulating hours.Provide s regular updates to corporate HR and management teams.Track s , action s , record s into EGL ® and other systems and measure s activities throughout the assignment lifecycle as detailed in the corporate client operations guides.Works with vendors to ensure deliverables and execution.Follow up with Accounts Payable to ensure proper auditing and invoicing .Qualification Profile
E ducation requirement o f a bachelor's degree .Transportation service provider or vendor experience preferred .Excellent communication skills and customer - service mindsetProficient in all Office 365 Suites .Ability to work independently, identify problems / d evelop solutions .Ability to compose original correspondence, draft reports, have effective interaction with people, and to communicate ideas and receive and process information from others.PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
The physical requirements and environmental conditions of this position consist primarily of :Visual acuity using a computer monitor for extended time (up to 8 hrs. per day) .Continuous mental and visual attention, requiring constant alertness or activity .Job Posted by ApplicantPro