Onsite Support Engineer (Data Center) L2 (m / w / d)

JOB DESCRIPTION

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Stellenbeschreibung : Onsite Support Engineer (Data Center) L2 (m / w / d)

Einsatzort : Bundesweit

Startdatum : 01.01.2026 oder früher (Evergreen)

Über die Position

Als Onsite Support Engineer (Data Center) L2 bist du der technische Experte für komplexe Infrastrukturaufgaben in unseren Rechenzentren. Du übernimmst die Fehleranalyse, Glasfasertechnik und unterstützt bei Migrationen sowie Projekten. Mit deinem Know-how stellst du höchste Qualität und Sicherheit sicher und bist die Schnittstelle zu L3-Support und Architektur-Teams.

Deine Aufgaben

• Analyse und Behebung komplexer Infrastrukturprobleme (Server, Storage, Netzwerk, Security)
• Firmware- und Patch-Management in Zusammenarbeit mit Herstellern / Dienstleistern
• Montage, Installation und Fehleranalyse von Glasfaser- und LWL-Kabeln in Racks, Patchfeldern und Kabeltrassen
• Durchführung von Spleißarbeiten (mechanisch oder Fusionsspleißen)
• Durchführung von Messungen : OTDR-Messungen, Bit-Error-Rate-Tests (BER)
• Integration in strukturierte Verkabelungssysteme (MTP / MPO, LC / SC-Patchfelder)
• Unterstützung bei Migrationen und Projekten (z. B. neue Racks, Netzwerk-Upgrades)
• Eskalationsmanagement und Schnittstelle zu L3-Support und Architektur-Teams
• Erstellung technischer Dokumentation inkl. Messprotokolle im ITSM-System
• Sparepart- und Asset-Management

Dein Profil

Kenntnisse & Skills :

Qualifikationen :

Unsere Benefits

Workplace type : About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters