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Expert Technical Support Handling Equipment - Spanish & German Speaking
YOUR PROFILE :
- You have successfully completed technical training as a master craftsman or technician
- Industry-specific professional experience is an advantage
- You have sound specialist knowledge in the fields of mechanics, hydraulics, electronics and steel construction
- You have a good knowledge of French or Spanish
- Your strengths include an independent way of working as well as an analytical and structured approach
- A confident and open manner as well as communication and teamwork skills round off your profile
YOUR TASKS :
- Supporting service partners with questions about technical problems (second level support)
- Diagnosing faults and malfunctions in mechanical, electrical and electronic systems
- Clarification of goodwill requests from service partners internally according to specifications and communication of the expected cost coverage to the service partners
- Processing spare parts inquiries and, if necessary, retrofit enquiries
- Initiating the service assignment of a factory technician if required
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Expert Technical Support Handling Equipment - French & German Speaking
Supporting service partners with questions about technical problems (second level support). You have successfully completed technical training as a master craftsman or technician. You have a good knowledge of French or Spanish. ...
Affiliate Marketing - Customer Support Specialist (German speaking) (f/m/d)
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