Talent.com
Diese Stelle ist in deinem Land nicht verfügbar.
IT Specialist

IT Specialist

Tito & Friends Dienstleistungs GmbHHamburg, Hamburg, DE
Vor 22 Tagen
Stellenbeschreibung

About the position and our company

Reppublika is a multinational media tech company headquartered in Vienna with offices across CEE, developing our own SaaS product in the field of online advertising, access panels and digital market research.

We are seeking a motivated IT professional (in Vienna or Hamburg) ready to make an impact as part of a dynamic international team that manages our technical infrastructure . The ideal candidate will possess strong technical expertise, a passion for innovation,  excellent problem-solving skills and a happy vibe. If you thrive in an informal multicultural environment and can deliver transformative IT solutions, we'd love to hear from you.

Responsibilities

  • Provide hands-on and remote IT support, addressing tickets, resolving technical issues, and delivering  timely  solutions
  • Troubleshoot and resolve problems with computers, laptops, printers, smartphones, and applications
  • A ssist  in managing  user accounts, permissions, and system access   for our teams of over 200 people across Europe
  • Manage  onboarding / offboarding   processes ,  including   device   setup  and  software   provisioning
  • Monitor IT systems, servers, and network performance;  assist  with upgrades and hardware maintenance (routers, switches, wireless)
  • Assist  with backup and recovery processes to ensure data integrity
  • A s s e t   m anagement. M aintain detailed inventories of hardware, software, and licenses,  domains,  ensuring records are up to date
  • Roll out new software / hardware releases and document IT processes as needed
  • Proactively  identify  areas for improvement in IT systems ,  workflows  & IT security
  • Ensure exceptional customer satisfaction with professionalism, dedication, and a client-focused approach.  C lients will be colleagues across our Group
  • Planning &  i mplementation of IT projects   in an agile environment,  together with  your  colleagues

Requirements

Languages : Fluent working knowledge of German and English.

Experience : At least 2 years in a similar IT support role.

  • Experience with  Microso ft 365  administrat ion  ( Admin  C enter,  Exchange, SharePoint , Entra ID ,  Defende r)
  • Profic ien t  with  Microsoft 365  tools   (Outlook, Teams, Excel,  etc. )
  • B asic  knowledge of networks  ( I P s,  routing,  switch,   f i r ewall ,   VPN ,  etc. )
  • Hands-on experience with hardware setup s  and troubleshooting (desktops, laptops, printers, mobile devices , network devices )
  • Bachelor’s degree  ( IT, Computer Science, or related field )   or   equival ent   work  experience
  • Attention  to   detail ,  commitment   to   quality , teamwork . A strong drive for continuous learning and improvement
  • Microsoft  c ertifications  are  a  plus

    • Our Benefits

  • A competitive salary between €35,000 and €45,000 gross per year
  • Work in a vibrant, multicultural team that believes in collaboration and respect .
  • Offices with 1-2 workstations (instead of an open-plan office)
  • Option to work from home
  • Flexible working hours
  • Central office
  • Good public transport links
  • Flat hierarchies and a good working atmosphere
  • Quick Hiring Process : We value your time – expect a fast, respectful application process.

    • Technologies we use

  • Cloud &  s ecurity : Microsoft  EntraID , Microsoft Defender 365 ,  1 P asswor d
  • Remote  m anagement :   Jamf  (automated device enrollment) , Apple Business Manager ,  Any D esk  (remote support tool)
  • M365  t ools : Entra, Teams, SharePoint, Exchange Online
  • V ario u s  OS : macOS, iOS, Windows

    • About us

    The Swiss-based Tito & Friends holding group is an owner-managed group of companies employing some 200 people in 10 countries. The brand portfolio includes the Reppublika Data Analytics & Technologies media-tech toolbox, the market research firm Reppublika Research & Analytics and the panel provider Talk Online Panel. All our firms are run by management teams that are evenly gender- and age-balanced and we pride ourselves on a progressive, people-first environment that includes flexible hours and family-conscious schedules, agile project management, cross-border workgroups and dog-friendly offices.