Luxcargo Handling, based at Luxembourg Airport, is a handling company specializing in air freight. Founded in 2023, the company took over the Cargo Handling branch of Luxair and employs 1000 people in various roles.
Luxcargo Handling S.A. is a subsidiary of the Cargolux group, fully owned by Cargolux Airlines International S.A.
For our LCH IT department within LCH, we are looking for an :
IT Business Analyst (m / f / x)
Missions :
- Working with project team, key users and management team to understand users' needs and concerns translating business problem statements into clear functional requirements.
- Gain an understanding of operations and stakeholders processes by analysing and mapping them from "As is" to "To be" in order to provide exhaustive context for the defined requirements
- If required, create specification documents for internal or external development and ensure approval by relevant stakeholders before development / configuration starts (Key Users, Solution Architect, Vendors...)
- Actively contribute to implement the changes by defining and executing functional and non-functional test scenarios and ensure solution is ready for UAT and be responsible for the execution of the associated defect management process
- Provide training support by creating an appropriate training material on new process and applications and coach trainers for final users training sessions
- Manage one or more cross-functional projects
- Support key users during the execution of the UAT, support deployment activities for final solution to get ready for Go Live and ensure close communication / cooperation with Project Team in the next steps
- Be actively involved in the change request management process and provide continuous support in analysis of impact and value
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
- Recognize and adopt best practices in analysis : data integrity, test design, analysis, validation, and documentation
Profile :
Minimum required criteria
Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, Engineering, Economics or similar3+ years of relevant professional experience in business intelligence, business analytics, requirements engineering, data engineering, data science or related fieldExperience gathering requirements, designing operational and system solutions to meet user needsRecord of delivering large-scale projects delivering system solutions with business impactFluency in Microsoft Excel, Microsoft World, Microsoft Visio and collaborative tools likeDevOps and SharepointShow excellent communication skills in French and EnglishDesired or to be acquired criteria
Impeccable attention to detail, passion for processes, systems, continuous improvement and formalisationBe able to deliver the requested tasks with little guidance and be willing to run the extra mile in autonomyBe able to meet deadlines and to raise in advance any delivery riskFeel at ease when working under stress with tight deadlinesBe able to apply best market practices, show creativity and drive changeBe able to comply to changing priorities, demands and timelines through analytical and problem-solving capabilitiesBe accurate, detail oriented and reliableThe ideal candidate
The ideal candidate will have superior communication skills and ability to adjust communication to different groups of stakeholders, collaborating with teams on the shop floor, IT engineers, program manager and senior leadershipKnowledge of air cargo handling processesExperience in implementing a “Commercial Off The Shelf” productKnowledge of any other official languages spoken in Luxemburg is considered as an assetA Certificate of Good Conduct (Criminal Record, Polizeiliches Führungszeugnis) will be required in case of a positive selection.
Do you recognize yourself in this description? Then don't hesitate, apply to our announcement and join us to give a new boost to your career!