ECO3 is a leading global supplier of prepress systems to the printing industry. Commercial, newspaper and packaging printers rely on us for the most extensive range of integrated solutions, from printing plates and computer-to-plate systems over workflow and print management software to pressroom chemicals. Our solutions are designed to deliver higher productivity, lower costs and greener outcomes at every stage of the print process.
We are a company with a positive mindset and a ‘can do' attitude, continuously striving for excellence. ECO3 is headquartered in Belgium with production and research centers in Germany, Brazil, China, and Israel. We are commercially active worldwide through sales organizations and dealers in more than 30 countries.
You print. We care.
At this moment, we are looking for an ICS Infrastructure Manager at our ECO3 production site in Wiesbaden, Germany.
The ICS Infrastructure Specialist manages, coordinates, and supports the Wiesbaden manufacturing site on all ICS-related activities including information provision (application-related) and ICS infrastructure domains. This will include network infrastructure as well as servers, printers, network shares and communication infrastructure (e.g. phones) in order for the Wiesbaden manufacturing site to achieve its production goals without disruption or lack of ICS infrastructure.
Support
- Render advice and assistance in infrastructure related matters
- Analyse and coordinate solutions to application problems (incident handling) to restore service for end-users in appropriate timescales
- Make sure the critical manufacturing site support is covered for ICS matters on a 24 / 7 basis
- Act as the contact person for local manufacturing application topics in the Wiesbaden manufacturing site
- Provide advice and guidance to users on the effective use of the installed services, specific facilities, and potential improvements / extensions of functionality (service requests)
- Problem management : find root causes and start actions for future prevention and optimize support effort
- Analyse, describe and implement best-practice ICS infrastructure solutions within a global context for manufacturing-related processes
- Responsible for all ICS Infrastructure-related consultancy towards the business, including training of key / end-users and / or ICS colleagues
- Act as 'key contact' for all ICS related external suppliers including the management of contracts, contract negotiations, contract performance and compliance and issues associated with finance and payment
Coordination
Coordinate local service issues. Monitor ICS issues on the Wiesbaden site and global issues affecting Wiesbaden, ensuring the correct competency centres are involved where necessary and liaising with the ICS / Service Managers on escalationsCoordinate all ICS operations locallyArrange for third-party support where necessary, in a cost-effective way to ensure support standards are maintained in accordance with business requirements and defined SLAsProjects
Involvement in infrastructure related projects for Wiesbaden where requiredDefine business requirements in coordination with the Wiesbaden business for Wiesbaden infrastructure related projects and give guidance to developers where appropriate for local application developmentsEnsure ICS solution meets business requirements and business uses ICS solutions as definedManagement
Initiate local ICS improvements when there is a necessary business case, in conjunction with the ECO3 ICS Infrastructure manager and the 3d party competency centres if requiredMake sure the solution design is as cost-effective as possible without neglecting important business requirementsRegional IT - Europe
Act as the first point of contact for the different offices in the Europe regionProvide support during escalations and act as the primary contact with the external service providersAssist in regional infrastructure projects and workplace related initiativesAssist in trainings for local teamsAct as a security ambassador for the regional teamsBachelor or master's degree in engineering or computer scienceMin. 3-5 years of experience as a systems engineer in a similar environmentAbility to perform in-depth Systems analysis, translate findings into documentation, and make cost- effective improvement recommendationsAbility to effectively prioritize and execute tasks in a high-pressure environmentAbility to establish and maintain effective working relationships with various "players" in the organizationAbility to communicate effectively, both verbally and in writing (English)Advanced language skills in GermanMulti-tasking" capability (being able to work on multiple initiatives, considering the business priorities)Flexibility to work unscheduled hoursBe quality-minded strive for constant quality and efficiency improvement; propose proactive measures to avoid quality issuesLAN / WAN administration in a modern environment, knowledge of Cisco, Juniper and FortiGate equipment is an advantageAdministration of a Windows AD environmentYou will be part of an enthusiastic, committed, and skilled team, striving for sustainability, efficiency, and customer centricityYou will get the opportunity to develop your skills through continued learning and developmentYou will join an open company culture that stimulates exchanging experience and ideas30 days of vacationCompany pension benefits