THE ROLE
The Enterprise Relationship Manager (ERM) (m / f / d) will be a highly motivated individual responsible for managing a targeted number of large, named accounts in order to achieve and exceed sales targets. This position will be responsible for the management and growth of specific named accounts, developing C-level relationships, selling deep and wide, and key requirements related to a high-performance sales organization.
TASKS AND RESPONSIBILITIES :
- Effectively deliver the IGEL value proposition, demonstrating an understanding of the solution and individual products
- Manage customer expectations and contribute to a high level of customer satisfaction
- Use forecasting and pipeline management to manage sales growth
- Meet quarterly and annual sales targets
- Use our Microsoft CRM application to develop and utilize professional account management and follow-up procedures
- Work with IGEL’s marketing organization on account-based marketing campaigns in order to penetrate enterprise and global organizations
- Become the primary contact person within your enterprise accounts while working closely with your colleagues, Inside Sales Representatives, Channel Managers and Sales Engineers
- Develop a sustained pipeline of opportunities within your named accounts and own the opportunity from inception through close
- Territory plan reviews, weekly forecasting reviews, and quarterly sales reviews with the executive team
- Building and maintaining strong business relationships with senior and C-level executives within your named accounts
EXPERIENCE AND QUALIFICATIONS :
A minimum of 7 years of experience in the Field selling software and / or solutions to Enterprise / Global customersStrong track record in penetrating / closing enterprise / global accounts, planning and managing company resources, leveraging channel partners where applicable and exceeding revenue goalsProven history of sales overachievement; the ability to close large, complex software and services transactions; high-level cross-company and partner engagement skillsDemonstrated ability to identify, qualify and close 7 figure+ sales opportunities as well as being Channel friendly and a hunterStrong network within the segments Retail and / or Transport & Logistics and / or Hospitality and good reputation in the regionExcellent organization and collaboration skills and a passion for developing world class best practices, within the virtual team and in the regionMust be a strategic thinker and have proven excellence in Strategic Account planning and deliveryExcellent communication skills and strong presentation skillsExperience selling emerging technologies over an extended sales cycle competing against the status quo or against incumbentsExcellent at finding and closing new business while also expanding existing relationships and have strong problem solving and consultative sales skillsFluent German and English language skills, both in written and verbal form