Working Student Customer Support

Are you looking for an opportunity to gain handson experience in a forwardthinking impactdriven environment Join our Customer Support team and help clinical users and hospital IT departments work seamlessly with our software solutions in the field of medical registry technology.

What you will do

• Collaborate with experienced colleagues across Support and Development to build expertise and explore solution paths
• Handle customer requests via our Service Desk and provide clear reliable support
• Reproduce and analyze issues by setting up test scenarios in our internal environments
• Support the Customer Support team in daily operations and ongoing improvement initiatives
• Gain deep insights into hospital workflows clinical environments and the user experience with medical devices and supporting technologies

Qualifications :

• Ongoing studies in Computer Science Electrical Engineering Medical Engineering or a comparable field
• Strong customer orientation analytical thinking and excellent communication skills
• A structured reliable and independent working style
• Fluency in German (spoken and written) and good command of English

Additional Information :

• Working environment: A mutually-supportive international team
• Practical experience: Opportunity to build career experience in an exciting international company with a lasting impact on medical technology based in Munich
• Working conditions: Flexible working hours
• Bike storage: Secure bicycle storage room
• Food and Snacks: Subsidized catering service
• Socializing: Weekly student lunches as well as regular after work and company events
• Office: Centrally located modern work spaces with a great 212m² roof terrace

Ready to apply We look forward to receiving your online application including your first available start date.

Contact person: Tatjana von Freyberg

Remote Work :

No

Employment Type :

Full-time

Key Skills
English,AXA,Immigration,Litigation Attorney,Big Data
Experience: years
Vacancy: 1