Specialist Shipping (f / m / d)

Specialist Shipping (f / m / d)

To support our shipping team we are searching for a Specialist Shipping (f / m / d) to be based in our warehouse in Leipzig.

WHAT YOU WILL DO

• Correspondence with internal departments.
• Compliance with occupational safety and process specifications.
• Carrying out internal audits and controls.
• Training employees on quality standards.
• Identifying potential for improvement and implementing measures for the continuous improvement of work processes.
• Monitoring and analysing key performance indicators and supporting operations.
• Accurate and efficient handling of enquiries and problems, complete documentation and cross-departmental cooperation.
• Ticket processing in various ticket systems.
• Contact person for customer care, transport service providers and customs matters.
• Responsibility for the proper handling of the shipment of goods.
• Written and verbal communication with forwarding agents.
• Monitoring delivery dates and processing complaints.
• Processing shipping orders and preparing delivery and customs documents.
• Monitoring deadlines, payments and outstanding documentation.
• Accurate and efficient handling of enquiries and problems, complete documentation and interdepartmental cooperation.

WHO YOU ARE

WHAT WE OFFER

WHO WE ARE

Mytheresa is one of the leading global digital luxury shopping platforms. Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations.

Since January 2021 we are a listed company on the New York Stock Exchange. More than 1,900 employees from over 100 countries work passionately to provide the best shopping experience.

Creating a strong as well as a diverse and inclusive team is essential for Mytheresa. For us your expertise and motivation matter more than your individual walk of life. Mytheresa ensures a fast and equal hiring process.