Private Capital Business Implementation Officer (H / F)

BNP Paribas sa , a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

To support its current growth, BNP Paribas SA is looking for a :

Business Implementation Officer

(M / F)

Advantages of the position :

Be the interface between clients and Private Capital department from BP2S Luxembourg in order to follow -up the daily service delivery

Ensure service delivery quality to client

Anticipate clients' needs and develop new process to facilte the business

Working environment :

You will join within the Private Capital department, the BI PERE where you will act as single point of contact for our client within the department. You will become part of a entrepreneurial team with a clear strategy for growth. You will also have the opportunity to work within a multicultural, pleasant and dynamic environment where you will get a personalized training plan to develop your knowledge and skills.

Missions :

The private capital business implementation officer plays a crucial and transversal role in supporting the implementation of new projects within our private capital department.

Key Responsibilities & Expected result area

• Conducting a sound analysis of projects from a private capital service offer perspective
• Guarantying the operational implementation of a new project (onboarding and migration)
• Developing a close working and structured relationship with internal stakeholders and clients
• Ensuring a structured communication (high quality of documents and exchanges both oral and in written) with internal stakeholders and clients
• Monitoring closely all projects using dashboard and reporting
• Handling or coordinating setups (opening of cash accounts, static data in eFront, FX, forward, collateral, pledge, listed derivatives…) in the various systems
• Ensuring quality of operational setups through diligent validation and customizing operational contracts
• Managing business priorities among the different projects
• Handling changes (change of names, operating model etc..) thorough the lifetime of the entities until the liquidation
• Organizing structured handover with internal stakeholders and with clients
• Ensuring the success of your projects (excellent communication, quality of the deliverables, respect of the milestones and deadlines) as well as client satisfaction.
• Actively participating to ad-hoc projects to contribute to the success of the business implementation team, private capital department or for the bank / group.

Education and professional experience and technical competencies

Profile :

infrastructure, real estate funds)

Competencies : Strong communication

o The business implementation officer possesses highly effective verbal and written communication skills.

Project and time management

o The business implementation officer manages efficiently time and prioritize tasks.

Quality of deliverables

o The business implementation officer delivers quality work and pays attention to details (exhaustivity and relevance of information, format, responsiveness).

Workload (number of projects / number of clients)

o The business implementation officer handles a decent workload in terms of number of projects, clients and complexity of projects.

Behaviour and mindset

o The business implementation officer has a positive and solution-oriented mindset and is open to feedback from colleagues and managers.

Client satisfaction

o The business implementation officer understands client's needs within challenging deadlines and provides appropriate solutions according to BNP Paribas's ethics.

Reliability and Dependability

o The business implementation officer is consistent in performance and is reliable and dependable for most of projects.

Initiative and flexibility

o The business implementation officer is open to learning new methods and skillset, works under pressure and can think critically when faced with unexpected challenges.

During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his / her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.