SF46747
ELIGIBLE APPLICANTS :
- (O) Eligible visa : Permanent residence, Spouse, Partner
- (X) NOT eligible : Student visa, Working holiday, Graduate, Requiring visa sponsorship
WORK TYPE : remote work
VISA SUPPORT : No
TYPE : full time, permanent
SALARY : TBD
LOCATION : Germany (remote, any location in Germany)
HOURS : Monday to Friday, 9 : 00-17 : 00
CLIENT MANAGER RESPONSIBILITIES :
Act as the primary point of contact for Japanese corporate clients based in GermanyLiaise with internal departments (underwriting, claims, compliance, etc.) to coordinate client serviceProvide expert advice and guidance on insurance products and solutions tailored to client needsEnsure timely and accurate responses to client inquiries in line with Japanese business etiquetteBuild and maintain strong, trust-based relationships with both clients and internal stakeholdersProactively manage client accounts, identify risks, and offer strategic solutionsStay informed about insurance industry trends and regulatory updates in Germany and the EUCLIENT MANAGER IDEAL CANDIDATE :
5+ years of client management experience in the insurance industry, ideally at an insurance company except life insuranceExperience managing Japanese corporate accountsStrong understanding of commercial insurance products and servicesFluent German and professional English skills (written and spoken)Deep understanding of business culture and communication style suitable for Japanese clientsAbility to work independently and take initiative as an immediate contributorExcellent interpersonal, organisational, and client-facing skillsHigh responsiveness, attention to detail, and service-oriented mindset