Inside Account Manager Enterprise - Region North (f / m / d)

Description and Requirements

We are looking for a passionate and enthusiastic  Inside Account Manager f or our Enterprise Accounts in the region North (Essen). The Inside Account Manager will work collaboratively with the Key Account Manager and Hybrid Account Manager within one Team to manage all pre- and post-sales activities for a given set of Enterprise accounts. This position proactively works with the decision makers at our clients and internal stakeholders to provide support of sales opportunities and ensures the appropriate portfolio of Lenovo products, services and software is architected to solve our client’s business problems.

What You'll Do :

• Provide proactive follow-up, product information and overall account support via the telephone and email.
• Work closely with Key Account and Hybrid Account Manager in the ongoing development of opportunities and management of existing accounts.
• Assist Key Account Manager and Hybrid Account Manager with customer requests and ongoing communication touchpoints that drive Customer Experience (CX)
• Act as the PC specialist by working directly with the customer for configurations to ensure meeting needs of customer along with updates on status
• Pipeline accuracy and weekly cadence reporting of forecast and opportunity management for customer tracking and identifying.
• Leverage technical sales team for complex configurations.
• Works collaboratively with Account Managers for development of value proposition and solution roadmap.
• Driver of pipeline accuracy and weekly cadence reporting of forecasting, opportunity management, customer tracking and identifying and confirming ongoing sales needs.

What We Look For :

What We Offer :

At Lenovo, we are proud to be an equal opportunity company. This vacancy certainly applies to people with disabilities too.

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