Senior-IT-Service-Manager (m / w / d)

One Health" - this is what the Bavarian State Office for Health and Food Safety (LGL) stands for as an interdisciplinary, scientific specialist authority. After all, health encompasses many aspects - only healthy animals provide healthy food, and only a healthy environment enables physical, mental and social well-being.

Together with colleagues from food chemistry, human and veterinary medicine as well as other (natural) scientific disciplines and administration, we work for the health of humans and animals and thus for modern health and consumer protection in Bavaria. Support us at one of our many locations!

The GP2 "Digitalization and Quality Assurance in the Public Health Service (ÖGD)" department in Bad Kissingen is looking for a

Senior IT Service Manager (m / f / d)

Reference number 2592

As an expert (m / f / d) in the field of digital health administration and digital specialist applications in the Public Health Service (ÖGD), would you like to contribute to the modernization of the ÖGD?

Are you looking for a meaningful job as an alternative to everyday project work, in which you can apply and expand your experience and knowledge?

Do you enjoy new challenges, solving problems with new technologies and working in multidisciplinary teams?

Then you'll fit right in with us, because all of this is possible in the "Digitalization and Quality Assurance in the Public Health Service (ÖGD)" department at the State Office for Health and Food Safety. The contribution to an evidence-based public health service, the introduction of efficient administrative structures and digital data transmission to combat the pandemic and support health protection are our core pillars. The department is currently planning the introduction of new IT applications at the Bavarian health authorities and will make an operational contribution to rolling these out across the country through technical and IT support.

Versatile tasks that will challenge you

The main areas of activity are IT service management and the technical design of IT architectures. This includes :

• Close cooperation with the departmental management, senior IT management and the Project Management Office (PMO) to implement the IT strategy and IT architecture of the ÖGD funding pact projects (e.g. citizen portal, handbook, etc.) and the LGL's further digitization strategy
• Establishment of the IT service organization and further development of the technical operating concept in consultation with senior IT management; perspective : management and control of internal and external service teams
• Technical advice and support in the definition of IT service and IT operating contracts and / or technical advice on the selection of new IT systems, e.g. Kubernetes setup, ticket systems, etc.
• Creation, monitoring and control of the service quality of service level agreements (SLAs), which define recurring services between provider and client
• Ensuring the continuous and smooth IT operation of ÖGD applications and / or applications and implementing best practices as well as continuously improving processes as part of IT project management
• Monitoring technical progress and reporting to management and project stakeholders as well as participating in the PMO as required
• Creation, implementation and optimization of IT service processes based on ITIL management and close cooperation with internal and external stakeholders to ensure compliance with legal requirements and IT standards
• To ensure the feasibility of digital applications Responsibility and leadership of training management and organization of software documentation with the help of IT specialists and product owners
• Coordination of risk management and proactive problem solving throughout the entire project cycle
• Occasional on-site visits to the specialist authorities, also together with the IT teams, round off the daily routine

A CV that impresses us

Professional requirements

The following are an advantage

An environment that inspires you

Employment relationship / evaluation

Recruitment is by way of a permanent employment relationship under collective bargaining law. Remuneration is based on the regulations of the TV-L. Depending on qualifications and personal requirements, the intended classification will be in pay group E 14.

Further information on remuneration can be found at https : / / oeffentlicher-dienst.info / tv-l / allg / .

How to apply

If we have piqued your interest, please apply by 11.07.2025 via our online application portal at https : / / lgl-bayern-karriereportal.mein-check-in.de / list. Further information on the application process, which is part of this job advertisement, can also be found on our website.

We look forward to hearing from you!

Your contact persons

If you have any questions, please contact Ms. Papadopoulou, Tel. 09131 6808-5774, and Dr. Mühle-Schaeffer, Tel. 09131 6808-5610.

The gender-specific use of a job title has no influence on the actual selection for the position. Equal opportunities, inclusion, acceptance of differences and mutual appreciation are very important to us. We show appreciation and respect to all employees (m / f / d) at all times - regardless of gender, nationality, ethnic origin, religion or ideology, disability, age, sexual orientation and identity. The LGL actively promotes equal opportunities for all employees (m / f / d) in the spirit of the Free State of Bavaria as employer and employer. All our positions are generally available on a part-time basis, insofar as job sharing ensures that the tasks described can be performed. We particularly welcome applications from women and men in areas of our office in which they have been employed in significantly lower numbers to date. In areas in which women are employed in significantly lower numbers than men, women are particularly encouraged to apply (Art. 7 Para. 3 BayGlG). The inclusion of (severely) disabled employees (m / f / d) is also very important to us. We already employ more severely disabled people than required by law. They are given preferential consideration in the selection process if their suitability is essentially equal. At the LGL, we see diversity as an enrichment, which is why we naturally welcome applications from people of all nationalities.

Bavarian State Office for

Health and Food Safety

Z2 - Human Resources

Eggenreuther Weg 43 | 91058 Erlangen

www.lgl.bayern.de