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Head of Accounts - ADAS & Automated Driving | Executive Search
Job Overview
We are looking for a driven and seasoned Customer Quality SR. Manager / Director (title will reflect experience) to join our client's innovative team in Germany. This position will concentrate on ensuring top-notch quality for our client's European OEM partners.
Ideal Candidate
The perfect candidate will have 7 to 15 years of experience in the automotive sector, with a solid grasp of software development practices, quality standards, and frameworks. You should excel in a dynamic, entrepreneurial setting and possess strong problem-solving and communication skills.
Main Responsibilities
Customer Quality Management
- Act as the main point of contact for all quality-related inquiries from European OEM clients.
- Manage customer expectations proactively to align with project goals and timelines.
- Foster robust relationships with customer quality teams and stakeholders.
Quality Assurance
Ensure compliance with automotive quality standards, including AITF 16949, ISO 26262 (Functional Safety), and ASPICE.Track key quality metrics like defect rates, customer complaints, and warranty returns.Perform root cause analysis and implement corrective measures to address quality challenges.Project Oversight
Collaborate with cross-functional teams (engineering, manufacturing, software development) to ensure timely, high-quality project deliveries.Lead or participate in program reviews and audits with clients.Provide quality insights during software development, ensuring compliance with customer and regulatory requirements.Build and lead a customer quality team as the organization grows, aligning development with business needs.Mentor and train team members on quality standards, processes, and customer engagement strategies.Startup Agility
Adapt to the demands of a startup environment, managing multiple responsibilities efficiently.Champion continuous improvement initiatives to enhance internal processes and align with industry best practices.Experience
7-15 years in automotive quality management, ideally with experience in software development projects for European OEMs.Proven experience in a fast-paced, entrepreneurial environment, successfully balancing customer relations and team development.Domain Expertise
In-depth understanding of automotive software standards, including ASPICE, ISO 26262, and functional safety regulations.Leadership Potential
Demonstrated experience leading cross-functional teams, with a history of coaching or scaling quality teams.Education
Bachelor’s or Master’s degree in Engineering, Automotive Systems, or a related discipline.Skills
Knowledge of European OEM quality expectations and processes.Strong problem-solving and analytical skills, employing a data-driven approach to quality management.Seniority level
DirectorEmployment type
Full-timeJob function
Quality Assurance and ManagementIndustries
Motor Vehicle Manufacturing, IT Services and IT Consulting, and Semiconductor ManufacturingJ-18808-Ljbffr