Project Manager Customer Services (f / m / d)

Company

HENSOLDT Optronics GmbH

Full time / Part time :

The position can be filled in full or part time.

Summary

For the “Integrated Logistic Support and In-Service Support Optronics” (ILS / ISS) department, we are looking for a “Project Manager in Customer Services (f / m / d)” at the Oberkochen site as soon as possible.

The “Integrated Logistic Support and In-Service Support Optronics” department is responsible for establishing the availability of the corresponding HENSOLDT products and the subsequent supply and customer support. In the ILS phase, the department lays the logistical foundations for a successful service business for HENSOLDT Optronics Customer Service. In the utilization phase, the team provides various services on the basis of contractual agreements in order to keep customers' optoelectronic products and systems in operation with the highest possible availability.

Your Tasks

Management of “In-Service Support” projects for the maintenance

restoring the operational readiness of complex optoelectronic systems in the security and defense industry

Planning, control and implementation of measures to maintain the availability of complex optoelectronic marine systems (repairs, obsolescence elimination, spare parts supply and technical overhaul of systems)

Acquisition, development, negotiation and management of full-service and subcontractor contracts in close cooperation with customers, external partners, suppliers and internal and external subcontractors

Definition, agreement and approval of work packages with regard to service content, deadlines, interfaces, target costs and deadlines,

Managing the provision of services (nationally and internationally) as well as reporting and invoicing

Ensuring that projects achieve their objectives, particularly in terms of costs, time, performance and quality

Preparation of external offers for the provision of services (spare parts supply, overhauls)

Development and implementation of comprehensive service concepts

Initiation and coordination of extensive problem and fault elimination measures

Willingness to travel (nationally and internationally) is a prerequisite.

Your Profile

Completed technical studies supplemented by business management knowledge or comparable

Several years of experience in technical project management

Experience within the defense industry, ideally in the field of naval systems, or a military background is advantageous

Experience in obsolescence management, change management and configuration management as well as knowledge of life cycle management

Very good knowledge of logistical requirements of military systems as well as the required services and good knowledge of export and ITAR regulations

High technical understanding of complex systems and products as well as good knowledge of analog technology

Confident handling of MS Office, Sharepoint applications and SAP

Strong organizational skills as well as a structured and independent way of working and the ability to work under pressure

Ability to work in a team, assertiveness and strong communication skills

Very good knowledge of German and English required, additional language skills advantageous

Happy to hear

Work on extraordinary high-tech products at the limits of physics

Fair, performance-related remuneration, plus special payments

Flexible working time and workplace models

Company pension scheme

Individual development and training opportunities

Family-friendly working conditions and meal & snack options

Health promotion and mobility offers

Discover more about our benefits "".

You want to become part of a future-oriented company? Are you ready to assume responsibility in exciting international and national projects? Then you YOU are our candidate (f / m / d)!