Systems Engineer, Managed Operations ESC Berlin

AWS is set to introduce the inaugural European

Sovereign Cloud (ESC), marking a significant development in Utility

Computing (UC). To spearhead this initiative, we are actively

seeking experienced systems engineers with a strong background in

cloud operations. As part of the AWS Managed Operations team, you

will play a pivotal role in building and leading operations and

development teams dedicated to delivering high-availability AWS

services, including EC2, S3, Dynamo, Lambda, and Bedrock,

exclusively for EU customers. For more information on ESC please

check out our blog : Website responsibilities will encompass

overseeing the launch of the ESC in 2025, working closely with

global AWS teams, and influencing the evolution of AWS services and

technology. A typical day in this role involves collaborating with

technology leaders, contributing to the enhancement of day-to-day

operations, and ensuring improvements in availability, reliability,

latency, performance, and efficiency of the ESC. The overarching

goal is to deliver scalable services and ensure a high-availability

experience for EU customers. If you are an experienced professional

ready for a challenging and impactful opportunity, we invite you to

join our efforts in building a best-in-class development

engineering and operations team that aligns with AWS' commitment to

customer satisfaction and continual innovation.Utility Computing

(UC) European Sovereign Cloud (ESC) is a part of AWS Utility

Computing (UC).AWS Utility Computing (UC) provides product

innovations — from foundational services such as Amazon’s Simple

Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to

consistently released new product innovations that continue to set

AWS’s services and features apart in the industry. As a member of

the UC organization, you’ll support the development and management

of Compute, Database, Storage, Internet of Things (Iot), Platform,

and Productivity Apps services in AWS. Within AWS UC, Managed

Operations engineers engage with AWS customers who require

specialized security solutions for their cloud services.A day in

the lifeYou’ll spend a majority of your time operating and

improving one of the largest software systems. Over the course of a

week, you will review the operational health of the services in

your team’s care, and as soon as you figure out why there was an

anomaly, you write up an actionable bug report. As a responsible

engineer, you’ve learned never to make changes to production

systems without a plan, so you reviewed then executed changes

following a change management process to one of the production

systems in your care. Later in the week, you help to resolve your

team’s backlog of operational issues. You round off the week by

writing a cool script that you shared with your team which helps

get to root cause faster of a hard problem that you diagnosed

earlier.You will be required to occasionally participate in an

“on-call” rotations to resolve incidents occurring

out-of-hours.Eligibility requirement

• Fluency in written and

spoken English is required.

member state and residing in the EU to operate the AWS European

Sovereign Cloud.

successful applicants relocating within the European Union.

Employees will participate in an On-Call rota.About the teamDiverse

Experiences AWS values diverse experiences. Even if you do not meet

all of the preferred qualifications and skills listed in the job

description, we encourage candidates to apply. If your career is

just starting, hasn’t followed a traditional path, or includes

alternative experiences, don’t let it stop you from applying. Why

AWS Amazon Web Services (AWS) is the world’s most comprehensive and

broadly adopted cloud platform. We pioneered cloud computing and

never stopped innovating — that’s why customers from the most

successful startups to Global 500 companies trust our robust suite

of products and services to power their Website Balance We value

work-life harmony. Achieving success at work should never come at

the expense of sacrifices at home, which is why we strive for

flexibility as part of our working culture. When we feel supported

in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture AWS values curiosity and connection. Our

employee-led and company-sponsored affinity groups promote

inclusion and empower our people to take pride in what makes us

unique. Our inclusion events foster stronger, more collaborative

teams. Our continual innovation is fueled by the bold ideas, fresh

perspectives, and passionate voices our teams bring to everything

we do.Mentorship & Career GrowthWe’re continuously raising our

performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a

better-rounded professional. BASIC QUALIFICATIONS

requires you to be a national of an EU member state

degree in computer science (or related IT discipline) or equivalent

industry experience

Python, or Ruby) or software development (Java, TypeScript, or

similar), coupled with Linux and networking fundamentals to

effectively troubleshoot and optimize system performance and

reliability. PREFERRED QUALIFICATIONS

operating procedures and following operational best practices

Knowledge or experience operating service in AWS or other cloud

systems or services

high-availability, distributed software applications, performance

tuning software applications and optimizing fleet utilization and

monitoring frameworks (such as CloudWatch, Datadog, Grafana,

Elastic or similar)

as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or

similar)Amazon is an equal opportunities employer. We believe

passionately that employing a diverse workforce is central to our

success. We make recruiting decisions based on your experience and

skills. We value your passion to discover, invent, simplify and

build. Protecting your privacy and the security of your data is a

longstanding top priority for Amazon. Please consult our Privacy

Notice Website to know more about how we collect, use and transfer

the personal data of our Website inclusive culture empowers

Amazonians to deliver the best results for our customers. If you

have a disability and need a workplace accommodation or adjustment

during the application and hiring process, including support for

the interview or onboarding process, please visit Website for more

information. If the country / region you’re applying in isn’t listed,

please contact your Recruiting Partner.