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Job Details
Join a dynamic logistics team where youll drive customer satisfaction through expert order management and shipment coordination. In this role youll proactively handle customer communications calculate transit times and freight costs and manage end-to-end shipment execution using WorldStar and other-critical systems.
Responsibilities :
accepts jobs by t e l e phone I email I fax I internet
writes conversation-protocols
calcul ates transit-times
cal culates shipment prices
raises jobs in WorldStar and edits these if need arises
se l ects rout i ngs by d e ciding on a single or comb i n at i on of transportat i on-types (airplane car train Aerolink)
order s drivers (pickup I delivery of shipments at the cu s tomer delivery I pickup of shipments at the freight - company)
checks collected shipments i n the office and prepares them for tran s port
books and preadvises shipments
monitors shipments during the transport and reacts flexibly to any deviation from the plan
continuously checks the notes i n WorldStar and handles preadvised shipments
checks the planned departure or arrival times of flights ( Post Flight Check )
completes jobs (enters extra-charg e s pricing)
i nvoi c e s sh i pments
checks the internal debits and credits (Clearinghouse)
works securely with all pertinent regul ations (ADR I DGR I IATA) as well as the relevant l aws and ord i nances
uses and maintains the available technical tools (WorldStar OpStar BioStar OrgaNice Flight Monitor)
maintains clinical trails us i ng Bi oStar (study management)
r e cognizes i mportant information and makes immediate us e o f this informat i on (All Stations E ma i l s Holiday Lis t s Op s - Memo s C / H Memos)
regularly partakes in being on-call orders office supp l i es manages the store-room (packaging supplies cooling-medi a etc) communicates with national and international World Courier stations I Aerolink I agents
builds and ma i nta i ns relationships to contractors I transporte r s (ai r l i nes handling agents the Rail customs government agenc i es veterinarians suppliers etc)
Requirements :
Written and verbal communication skills
Minimum skills required :
Fluency i n English
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies : World Courier (Deutschland) GmbH
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full-Time
Experience : years
Vacancy : 1
Customer Service • Sindelfingen, Baden-Württemberg, Germany